At a Glance
- Tasks: Identify and improve IT service delivery through automation and process analysis.
- Company: Join Booking.com, a leader in the travel industry with a focus on innovation.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement.
- Why this job: Make a real impact by enhancing IT services and driving efficiency.
- Qualifications: Experience in ITSM and automation, with strong analytical skills.
The predicted salary is between 50000 - 70000 £ per year.
Booking. com is seeking a Service Operations Specialist to identify opportunities to improve and scale IT service delivery by analysing operational processes and implementing automated workflows within ITSM and ITOM environments.
This hands-on role collaborates with IT Support, Service Management and Engineering to translate operational challenges into measurable improvements, driving reliability and efficiency across the organisation.
Hybrid working options supported.
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ServiceNow & ITSM Automation Specialist (Hybrid) in Manchester employer: Booking Holdings, Inc.
As a Commercial Manager at Booking.com in Manchester, you will thrive in a dynamic and inclusive work culture that prioritises diversity and personal growth. With flexible hybrid working arrangements, generous paid leave, and industry-leading product discounts, we empower our employees to achieve their best while making a global impact in the travel industry. Join us to build meaningful partnerships and drive success in a role that offers both professional development and the chance to shape the future of attractions and experiences.
