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- Tasks: Manage relationships with accommodation partners and optimise their performance on our platform.
- Company: Join Booking.com, a leader in travel tech with a vibrant culture.
- Benefits: Enjoy competitive pay, flexible working, and unique travel discounts.
- Why this job: Make a real impact in the travel industry while building valuable relationships.
- Qualifications: Bachelor's degree and experience in account management or sales required.
- Other info: Diverse workplace with opportunities for personal growth and global impact.
The predicted salary is between 28800 - 48000 £ per year.
Booking.com is seeking a full time Account Manager for our lovely office in Edinburgh!
At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world!
As an Account Manager supporting the Local Partner Services team in Edinburgh you will be responsible for managing a regional portfolio and advising our accommodation partners in regards to their business performance, market opportunities and industry trends. You will empower partners on how to use the system, tools and available products of Booking.com BV with the goal of optimizing their performance on the platform and creating an amazing experience for customers.
Key Job Responsibilities and Duties:
- Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business;
- Responsible for maintaining a strong relationship with the accommodation partners (i.e. visiting accommodations, contacting on regular basis);
- Acting on leads, partner feedback and information on competitor activity;
- Able to translate statistics and insights about Booking.com’s competitors as well as local market knowledge into relevant actions;
- Responsible for providing trainings to accommodations about the online reservation systems;
- Partner events: support in organizing Booking.com events and webinars, as well as participating in external events and trade fairs representing the company.
Qualifications & Skills:
- Bachelor's degree
- Significant experience in a relevant account management/sales/business development function
- Proven experience within e-commerce and/or travel industry
- Solution oriented and result driven
- Strong work ethic; self-directed and resourceful
- Proactive, flexible and capable of working independently as well as working in a team
- Good communication and analytical skills
- Ability to multi-task & flexible attitude
- Commercially driven attitude
- Objection handling
Please note that this role will require up to 50% regional travel, as well as two days per week attendance in our Edinburgh office.
Benefits & Perks - Global Impact, Personal Relevance:
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well as unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts – up to 1400 per year – for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Diversity, Equity and Inclusion (DEI) at Booking.com:
Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process:
This role does not come with relocation assistance. Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Please attach CV and additional documentation in English language.
Account Manager - Edinburgh employer: Booking Holdings, Inc.
Contact Detail:
Booking Holdings, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel and e-commerce sectors. Attend industry events or webinars where you can meet potential employers and partners. Remember, it’s all about building those relationships!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your past successes in account management or sales. When you get the chance to chat with someone from Booking.com, share how you’ve driven results in previous roles.
✨Tip Number 3
Be proactive! If you see an opportunity at Booking.com, don’t wait for them to come to you. Reach out directly through our website, express your interest, and ask insightful questions about the role. It shows initiative and enthusiasm!
✨Tip Number 4
Stay informed! Keep up with the latest trends in the travel industry and e-commerce. Being knowledgeable about competitors and market opportunities will help you stand out during interviews and discussions with potential employers.
We think you need these skills to ace Account Manager - Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight relevant experience in account management, sales, or the travel industry. We want to see how your skills align with what we’re looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve made a positive impact in previous roles. This helps us see your potential.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the travel industry and why you want to join Booking.com. Let us know how you can contribute to our mission of making travel easier for everyone.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Booking Holdings, Inc.
✨Know Your Numbers
As an Account Manager, you'll need to be comfortable with data. Brush up on key metrics related to account performance and market trends. Be ready to discuss how you've used data in past roles to drive results.
✨Showcase Your Relationship Skills
This role is all about building strong relationships with accommodation partners. Prepare examples of how you've successfully managed client relationships in the past. Highlight your communication skills and any experience you have in training or supporting clients.
✨Research Booking.com
Familiarise yourself with Booking.com's products and services. Understand their unique selling points and how they compare to competitors. This will help you demonstrate your knowledge and enthusiasm for the company during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle objections. Think of specific scenarios where you've turned a challenging situation into a success story. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
