Senior Commercial Associate - RegTech

This job is with Booking.com, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world. Leadership/Team Quote: Booking.com's Fintech team is pivotal in developing scalable, compliant, and innovative solutions to support our partners and ensure adherence to global regulatory frameworks. Within this team, the RegTech function is responsible for creating and maintaining the technical architecture that underpins critical processes such as Know Your Customer (KYC), Proof of Address (POA), and Know Your Business (KYB). We are seeking a Senior Commercial Associate - RegTech with regulatory compliance experience, either within commercial operations in Financial Services or within Sales/Account/Project management. You will support the Senior Commercial Manager and work closely with Product and Tech teams to ensure seamless partner experiences and operational excellence. Role Description: As a Commercial Associate - RegTech, you will play a supporting role in managing key partner relationships, acting as advisor on compliance requirements, collaborating with cross-functional teams to enhance systems and processes that support partner verification and compliance. This role requires an understanding of KYC/KYB, Screening and other SAAS Compliance tools. Specific regulatory knowledge of PSD3, AMLR/AMLA and EIDAS 2.0 within the EEA context is highly desirable. The ability to support the management of numerous stakeholders (internal and external) with competing priorities; is key to success in this role. Key Job Responsibilities and Duties: Provide support to the Senior Commercial Manager liaising with (e.g., RegTech, Supplier Fraud Teams) and external vendors to optimize KYC, POA, and KYB solutions, and other Financial Crime solutions, ensuring regulatory compliance Determine and support the input and outputs of a variety of POCs (Proof of Concepts) with prospective vendors - including detailed dat analysis Support the execution and development of commercial strategies with vendors to achieve cost optimizations, expand services, and support Booking.com's long-term objectives Support the management of commercial contracts, vendor exploration, Proof-of-Concept documentation and Project Management Understanding of compliance frameworks, particularly within the UK, EEA and the Americas, with a keen interest in regulatory compliance changes and divergence across markets Analyze vendor performance against SLAs to drive improvements and decisioning Identify and mitigate potential compliance risks to ensure robust and secure systems and processes Qualifications experience with contract negotiations Technical Acumen: Familiarity with the technical architecture and solutions involved in KYC, POA, KYB and other Regtech solutions Compliance experience: Knowledge of regulatory requirements, particularly in sectors such as financial services, hospitality, or technology. Account Management Skills: Demonstrated ability to support complex partner relationships, service reviews, and align with business goals Data-Driven Approach: Analytical mindset with the ability to interpret performance metrics and drive data-informed decision-making Benefits