UX Writer (Car Rental) in Manchester

Requirements

• You have at least 1 year of hands-on writing experience – in a UX writing, online, e-commerce or similar capacity.
• You have a native level fluency in English.
• You have a portfolio that demonstrates your writing and creative problem-solving skills.
• You’re a passionate advocate for users, dedicated to the craft of writing and creating elegant user experiences.
• You write copy that is intuitive, futureproof and scalable.
• You are technically savvy and have a foundational understanding of how to derive data and insights from quantitative and qualitative research.
• You have a can-do attitude and work well in a team.
• You’re self-driven and take ownership of your learning and ideas to solve challenging problems in an evolving environment.
• You thrive on feedback, responding with creative thinking and iterations.
• You enjoy working with people of diverse backgrounds, cultures and disciplines.
• You’re a strong communicator with an eye for detail.
• You are able to prioritise multiple projects and a range of stakeholders with minimal guidance.

What the job involves

• We’re looking for a UX Writer to join our UX Writing and Content Design organisation in our Trips department.
• You’ll work in our Ground Transport division, where part of our mission is to provide the connected travel opportunities necessary to deliver the best value and experience for our customers.
• You’ll have the opportunity to create products used by millions of travellers and partners around the globe across different platforms, including web and app.
• You’ll partner directly with highly iterative product teams in our Manchester office, while enjoying the support, community and resources of a large, experienced UX organisation made up of nearly 200 writers, designers and researchers.
• You’ll report to the UX Writing Manager for your area who will support you in your growth and development.
• UX Writers at Booking.com write clear and concise messaging that considers the end-to-end user experience.
• You need to be an excellent communicator and collaborator – we work in a dynamic and diverse environment where inclusivity, openness and humility are key.
• Almost everything you write will be translated into 44+ languages and dialects, and you’ll need to work closely with peers and stakeholders like Product, Marketing, Brand and Legal to deliver at velocity and scale.
• Write in a clear and concise way across online channels, platforms and end-to-end experiences to impact key business metrics.
• Send copy to Language Specialists with sufficient context (conceptual and visual) for translating your ideas to local audiences.
• Use qualitative and quantitative data, as well as key business metrics to measure the impact of your work and transform those insights into new iterations.
• Collaborate with other UX Writers to ensure messaging is aligned across all touchpoints, in line with our craft standards and guidelines.
• Work alongside Product Managers, UX Writers, Designers, Researchers, Developers and many others to develop and execute business strategy through your writing.