At a Glance
- Tasks: Manage and resolve customer complaints about insurance products with a focus on fairness.
- Company: Join Booking.com, a leading travel company with a commitment to customer satisfaction.
- Benefits: Enjoy annual paid leave, hybrid working options, and exclusive industry discounts.
- Other info: Be part of a dynamic team that values collaboration and customer care.
- Why this job: Make a difference by helping customers navigate their insurance concerns in a supportive environment.
- Qualifications: At least one year of complaint handling experience and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Booking.com in Manchester is seeking a Customer Complaints Executive to manage customer complaints regarding insurance products, including car protection policies and travel insurance. The role involves investigating complaints, collaborating with stakeholders, and ensuring compliance with regulatory requirements.
The ideal candidate will have at least one year of complaint handling experience, strong communication skills, and the ability to deliver fair outcomes for customers.
This position also offers benefits like annual paid leave, hybrid working, and industry discounts.
Insurance Complaints Specialist (Hybrid Role) in Manchester employer: Booking.com
Booking.com in Manchester is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With benefits such as hybrid working arrangements, annual paid leave, and exclusive industry discounts, employees are empowered to thrive both personally and professionally while contributing to meaningful customer outcomes in the insurance sector.
