Account Manager - Edinburgh

Booking.com is seeking a full-time Account Manager for our office in Edinburgh!

As an Account Manager supporting the Local Partner Services team in Edinburgh, you will be responsible for managing a regional portfolio and advising our accommodation partners regarding their business performance, market opportunities, and industry trends. You will empower partners on how to use the system, tools, and available products of Booking.com BV with the goal of optimizing their performance on the platform and creating an amazing experience for customers.

Key Job Responsibilities and Duties:

• Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business.
• Maintain a strong relationship with the accommodation partners (i.e. visiting accommodations, contacting on a regular basis).
• Act on leads, partner feedback, and information on competitor activity.
• Translate statistics and insights about Booking.com's competitors as well as local market knowledge into relevant actions.
• Provide training to accommodations about the online reservation systems.
• Support in organizing Booking.com events and webinars, as well as participating in external events and trade fairs representing the company.

Qualifications & Skills:

• Bachelor's degree.
• Significant experience in a relevant account management/sales/business development function.
• Proven experience within e-commerce and/or travel industry.
• Solution-oriented and result-driven.
• Strong work ethic; self-directed and resourceful.
• Proactive, flexible, and capable of working independently as well as in a team.
• Good communication and analytical skills.
• Ability to multi-task & flexible attitude.
• Commercially driven attitude.
• Objection handling.

Please note that this role will require up to 50% regional travel, as well as two days per week attendance in our Edinburgh office.

Benefits & Perks:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave.
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country).
• Industry-leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit.

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders, and sexual orientations.

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process:

This role does not come with relocation assistance. Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Please attach CV and additional documentation in English language.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law.