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- Tasks: Transform complex challenges into clear digital solutions for our online shopping platform.
- Company: Join Booker, the UK's leading food and drink wholesaler, part of Tesco.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Why this job: Make a real impact on customer experiences in a fast-paced, innovative environment.
- Qualifications: Strong technical background and experience in solution analysis and project management.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At Tesco and Booker, we’re committed to building digital experiences that make things easier for every customer—and we welcome everyone to be part of that mission. If you’re passionate about digital development, enjoy turning complex challenges into clear solutions, and thrive in a fast‑paced environment, this role could be a great match for you.
As a Technical Business Analyst within Booker Technology, you’ll work in the Online Shopping team to deliver secure, reliable, and customer‑focused digital solutions across our websites and mobile apps. You’ll play a key role in shaping digital enhancements, breaking down complex problems, analysing bugs and data, and building solutions that improve customer satisfaction and support business goals.
Your work will directly influence their experience. Our ambition is to create an effortless and engaging shopping journey for every Booker customer—no matter whether they’re using desktop, mobile web, or the app. In this role, you will help turn that vision into reality by shaping solutions that are functional, scalable, and inspiring.
You will be responsible for:
- Solution Design & Development
- Analyse business requirements and translate them into clear functional and technical specifications.
- Break down complex initiatives into manageable features, tasks, and sub‑tasks.
- Lead on data schema analysis, integration work, and technical documentation.
- Partner with operational and technical teams to ensure solutions are feasible, tested, and supported effectively.
- Stakeholder Collaboration
- Work closely with business stakeholders and product teams to gather, refine, and document detailed requirements.
- Present solution designs and secure stakeholder alignment and buy‑in.
- Project Management
- Lead and coordinate the technical implementation of multiple projects simultaneously.
- Support the creation of project plans, timelines, and deliverables alongside project and engineering teams.
- Monitor progress, identify risks early, and put mitigation strategies in place.
- Documentation & Reporting
- Produce high‑quality documentation across all phases of solution development, including design, testing, and delivery.
- Map processes, customer journeys, data flows, and system interactions.
- Create and maintain reports that track project status, performance metrics, and solution impact.
- Continuous Improvement
- Identify areas for process improvement and recommend changes to optimise system performance.
- Maintain the backlog, assess bug impact, and prioritise fixes.
- Contribute to post‑implementation reviews to evaluate success and identify enhancements.
You will need:
- A strong technical background with experience in solution analysis, design, and implementation.
- Proven experience leading technical implementations and managing technology projects from concept to completion.
- Experience supporting acceptance testing, integration testing, and project planning.
- Excellent communication skills, with the ability to clearly explain requirements to technical and non‑technical colleagues.
- Experience writing user stories and identifying measurable business benefits.
- Strong technical documentation capability, including reviewing and writing documentation for developers and specialists.
- Strong analytical and problem‑solving skills, with the ability to assess and prioritise issues and UI improvements.
- Ability to facilitate workshops and collaborative sessions, bringing people together to define solutions.
- Knowledge of SEO and web best practices.
What’s in it for you?
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four‑weekly pay day, i.e., thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend ÂŁ50 or more. You can also save 30% when you spend ÂŁ50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About Us
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.
Technical Business Analyst - Web in Wellingborough employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Business Analyst - Web in Wellingborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with current employees at Tesco or Booker. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical business analysis. Think about how you’d explain complex solutions to non-technical folks—this will show your communication skills are on point!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Bring examples of past projects where you’ve turned challenges into clear solutions. This is key for a role focused on improving customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Tesco and Booker mission.
We think you need these skills to ace Technical Business Analyst - Web in Wellingborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Business Analyst role. Highlight your experience in solution analysis and project management, and show how your skills align with our mission at Booker.
Showcase Your Technical Skills: We want to see your technical background shine! Include specific examples of your experience with data schema analysis, integration work, and any relevant tools you've used. This will help us understand how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your past experiences and how they relate to the role. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Booker
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to solution analysis and design. Be ready to discuss specific tools and methodologies you've used in past projects, as well as how you've tackled complex problems. This will show that you're not just familiar with the concepts but can apply them effectively.
✨Master the Art of Communication
Since you'll be working closely with both technical and non-technical teams, practice explaining complex ideas in simple terms. Prepare examples of how you've successfully communicated requirements and solutions in previous roles. This will demonstrate your ability to bridge the gap between different stakeholders.
✨Showcase Your Project Management Skills
Be ready to discuss your experience in managing multiple projects simultaneously. Highlight any tools or techniques you use for project planning and risk management. Sharing specific examples of how you've monitored progress and implemented mitigation strategies will impress your interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or improve existing processes. Think about past experiences where you've identified areas for improvement and how you approached them. This will showcase your analytical skills and your proactive approach to continuous improvement.
