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- Tasks: Lead and optimise admin processes for the Scoot project while supporting retail operations.
- Company: Join Booker, the UK's leading food & drink wholesaler, transforming grocery shopping.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Why this job: Be part of an innovative team making a real impact in local retail.
- Qualifications: Experience in food retail and strong operational skills are essential.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a proactive and detail-oriented Scoot Support Manager to lead and evolve the administrative function of the Scoot project. This pivotal role ensures the smooth running of day-to-day operations, supports strategic initiatives, and acts as a key liaison between internal teams, retailers, and customers.
You will be responsible for:
- Leading and optimising administrative processes for the Scoot project.
- Supporting the Retail Support Lead & Assistant, ensuring timely and high-quality delivery.
- Representing Scoot in cross-functional meetings and communicating with external retailers.
- Tracking and reporting on retailer credits/charges, sales performance, and customer enquiries.
- Maintaining oversight of retailer contracts and ensuring compliance with relevant legislation.
- Developing training materials and best practice guides to support operational excellence.
- Managing customer databases.
- Managing stock levels for Scoot equipment.
- Preparing impactful presentations and updates for stakeholders.
Experience relevant for this job includes:
- Food retail
- Independent retailing
- Operational skills relevant for this job
Skills required:
- Commercial Acumen
- Strategic thinking
- Customer focus
- Teamwork
- Relationship building
- Problem solving
- Resilience
- Communication
- Planning & organising
- Strong Excel & PowerPoint
What's in it for you?
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About Us
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com.
Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Retail Support Manager in Wellingborough employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Support Manager in Wellingborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they relate to the Scoot project. This will help you tailor your responses and show you’re genuinely interested.
✨Tip Number 3
Practice your communication skills! As a Retail Support Manager, you'll need to engage with various stakeholders. Role-play common interview questions with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to the Scoot project.
We think you need these skills to ace Retail Support Manager in Wellingborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in retail support and administrative processes. We want to see how your skills align with the Scoot project and the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, it's crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect your capability in managing relationships effectively.
Highlight Your Problem-Solving Skills: We love candidates who can think on their feet! Include examples of how you've tackled challenges in previous roles, especially in fast-paced environments. This will show us that you're ready to thrive in the dynamic world of Scoot.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Booker
✨Know Your Stuff
Before the interview, make sure you understand the Scoot project and its role in transforming grocery delivery. Familiarise yourself with the key responsibilities of a Retail Support Manager, especially around administrative processes and compliance. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Communication Skills
As a Retail Support Manager, you'll be liaising with various stakeholders. Prepare examples of how you've effectively communicated in past roles, whether it’s through presentations or managing relationships. Be ready to discuss how you would handle cross-functional meetings and external communications.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in previous roles and how you overcame them. The interviewer will likely want to know how you approach problem-solving, especially in a fast-paced environment like Scoot. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, team dynamics, and future projects. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.