At a Glance
- Tasks: Support the Retail Support Manager in delivering effective communication to our Sales Team and customers.
- Company: Join Booker, the UK's leading food & drink wholesaler with a focus on diversity and inclusion.
- Benefits: Enjoy discounts at Tesco, health benefits, and a comprehensive career development package.
- Other info: Flexible working options and excellent career growth opportunities await you.
- Why this job: Shape how retail brands communicate and make a real impact in a dynamic environment.
- Qualifications: Strong communication skills, computer literacy, and a proactive attitude are essential.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a Full Time Retail Support Assistant. This role is Monday – Friday, 9:00am - 5:00pm, and will operate a hybrid pattern with in-office days on Wednesdays and Thursdays at Equity House. There is a requirement to attend our High Wycombe office monthly to enable collaborative working across the wider team.
You will support the Retail Support Manager in delivering an effective communication service to our Sales Team and wider customer base. You’ll play a key part in shaping how our retail brands communicate, ensuring information is accurate, timely and engaging across multiple channels.
You will be responsible for:
- Collaborate with the Retail Support Manager to develop and implement a communications strategy across all retail brands.
- Work closely with the Digital Team to manage and maintain customer facing website content.
- Partner with the Buying Team to stay informed on upcoming activity and translate this into clear communication.
- Plan, create and distribute concise store communications that keep our customer base informed about business initiatives and industry developments.
- Drive store engagement through daily, weekly and seasonal communications across Email, WhatsApp, Web and SMS.
You will need:
- Excellent written and verbal communication skills.
- Strong computer literacy, particularly in PowerPoint, Excel and Microsoft Teams.
- Confident using WhatsApp, mobile platforms and online tools.
- Enthusiastic, proactive and eager to learn.
- Strong interpersonal skills with the ability to collaborate effectively across teams and levels.
- Highly organised, able to prioritise workload and meet deadlines in a fast paced environment.
- Confident decision making and problem solving using your own initiative.
- Flexible and adaptable to changing workloads and processes.
- Exceptional attention to detail, including proofreading accuracy.
What’s in it for you?
At Booker, we offer a great place to work and opportunities to develop your career, along with a comprehensive benefits package:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, Tesco colleague discount cards with discounts on Tesco purchases and related benefits.
- 10% off pay monthly & SIM deals with Tesco Mobile and additional deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco Bank. Terms apply.
- Free eye test and discounts on glasses, sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Discounted RAC breakdown cover rates and access to an employee discount website.
- Save As You Earn share scheme eligibility after 3 months.
- Retirement savings plan (pension) with Booker matching contributions.
- Life Assurance and life cover up to three times annual pay.
- Health and Wellbeing support including Employee Assistance Programme and Virtual GP.
- Holiday entitlement.
About Us: Booker is the UK's leading food & drink wholesaler serving independent retailers, caterers and small businesses. We operate over 190 cash and carry branches, distribution centres and support sites across the UK. Diversity, equity and inclusion (DE&I) is core to Booker. We welcome conversations about flexible working and aim to support colleagues with their individual circumstances. Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.
Retail Support Assistant in Wellingborough employer: Booker
At Booker, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters collaboration and growth. As a Retail Support Assistant, you'll enjoy a hybrid working model, comprehensive benefits including discounts at Tesco, and opportunities for career development within the UK's leading food and drink wholesaler. Our commitment to diversity, equity, and inclusion ensures that every employee feels valued and empowered to thrive in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Support Assistant in Wellingborough
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us that you understand what makes Booker tick, and how you can contribute to that vibe!
✨Tip Number 3
Practice your communication skills! Since this role is all about effective messaging, get comfortable discussing your ideas clearly and confidently. Role-play with a friend if you need to!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the position.
We think you need these skills to ace Retail Support Assistant in Wellingborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Retail Support Assistant role. Highlight your communication skills and any relevant experience that aligns with the job description. We want to see how you can contribute to our team!
Show Off Your Skills:Don’t forget to mention your computer literacy, especially with PowerPoint, Excel, and Microsoft Teams. If you've got experience with WhatsApp or online tools, let us know! We love seeing candidates who are tech-savvy.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured communication, so make sure your application reflects that. Proofread for any errors – attention to detail is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Booker
✨Know Your Communication Strategies
Since the role involves developing and implementing communication strategies, make sure you understand how to articulate your ideas clearly. Prepare examples of how you've successfully communicated in previous roles, especially in a retail or team environment.
✨Showcase Your Tech Savvy
With strong computer literacy being essential, brush up on your skills in PowerPoint, Excel, and Microsoft Teams. Be ready to discuss how you've used these tools effectively in past experiences, perhaps by creating engaging presentations or managing data.
✨Demonstrate Your Organisational Skills
The job requires excellent organisational abilities. Think of specific instances where you managed multiple tasks or projects simultaneously. Highlight your methods for prioritising workload and meeting deadlines, especially in fast-paced settings.
✨Be Ready to Collaborate
Collaboration is key in this role, so prepare to discuss how you've worked with different teams in the past. Share examples that showcase your interpersonal skills and your ability to adapt to various working styles and processes.
