At a Glance
- Tasks: Develop and optimise retail propositions to drive growth and customer satisfaction.
- Company: Join Booker, the UK's leading food & drink wholesaler with a focus on inclusivity.
- Benefits: Enjoy discounts at Tesco, health checks, and a great holiday package.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact in retail while collaborating with diverse teams.
- Qualifications: Strong communication skills and a passion for commercial strategy.
The predicted salary is between 40000 - 50000 £ per year.
To develop and maintain a market‑leading retail proposition—covering pricing, range, promotions, services, and support—that enables retailers to run profitable stores while delivering strong customer satisfaction for both retailers and Booker. The role combines commercial strategy, wholesale market insight, competitor analysis, and customer feedback to create profitable solutions. Reporting to the Head of Retail Proposition, it plays a key role in supporting the shaping of future short, medium, and long‑term retail plans.
Responsibilities
- Develop and optimise the retail proposition to drive retailer growth, profitability and loyalty.
- Ensure appropriate range for each symbol fascia is in place to deliver the retail plan.
- Influence the Product team for differentiation in promotional activity between the fascia groups and Scoot, in terms of both product and marketing materials.
- Collate customer feedback in price, range and margin working closely with the Retail Controllers and Sales Teams and use this to make informed recommendations.
- Monitor future trends in convenience retail, shopper behaviour and wholesale to inform both short‑ and long‑term strategy.
- Work closely and collaboratively with teams across Product, Range, Marketing and Supply Chain to develop ideas and implement recommendations.
- Support the development of store planograms and expected merchandising standards.
- Act as the voice of the independent retailer when working collaboratively with other functions in projects and meetings.
- Develop and implement a robust forward‑planning process for capturing and recording all key events.
Leadership & Culture
- Lead by example in embedding company values.
- Create an inclusive environment that motivates the team.
- Provide regular feedback and support team development.
- Encourage a culture of accountability and continuous improvement.
Health & Safety / Compliance / Legal Responsibilities
- Ensure team adherence to safety and compliance standards.
- Monitor workplace conditions and address hazards promptly.
- Support delivery of compliance audits and checks.
- Maintain accurate records aligned to legal requirements.
Technology and Systems
- Be fully compliant with the IT policy.
- Be able to use Microsoft Office and ideally Excel.
Requirements
Technical / Professional
- Commercially and financially focused.
- Project and strategic planning.
- Improving capability and driving performance.
- Format development and being able to convey key differences between the fascia groups.
- Knowledge of supply chain.
Behavioural & Leadership
- Exceptional communication and organisational skills, in order to relay agreed processes back through the relevant teams to agreed timescales.
- Ability to build credible and long‑lasting business relationships.
- Driving end‑to‑end collaboration beyond own area, to help influence and engage with other key departments to help deliver the retail plan.
- Cross‑functional influencing.
- Prioritising what makes the biggest difference and always keeping in mind how any proposed changes could affect the customer.
Benefits
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4‑day period after every four‑weekly pay day, i.e. thirteen times a year.
- In addition to 10% off at Tesco Café and 20% off all F&F purchases.
- 10% off pay monthly & SIM‑only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco Bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle‑to‑work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the Company
Booker is the UK’s leading food & drink wholesaler. We serve independent retailers, caterers and small businesses from locations across the country, operating over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support‑centre locations in the UK. Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where everyone’s welcome. We know life looks a little different for each of us. That’s why at Booker and Best we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Proposition Manager - Convenience in Wellingborough employer: Booker
Booker is an exceptional employer that prioritises employee growth and well-being, offering a comprehensive benefits package including discounts at Tesco, health checks, and a robust retirement savings plan. With a strong commitment to diversity and inclusion, the company fosters a collaborative work culture where every voice is valued, making it an ideal place for those looking to make a meaningful impact in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Proposition Manager - Convenience in Wellingborough
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Booker, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Booker!
We think you need these skills to ace Proposition Manager - Convenience in Wellingborough
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Booker, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Booker and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Booker that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Booker
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
