At a Glance
- Tasks: Lead product strategy for Menu Intelligence and enhance catering experiences.
- Company: Join Booker, the UK's leading food & drink wholesaler with a focus on innovation.
- Benefits: Enjoy discounts at Tesco, health support, and a great work-life balance.
- Why this job: Shape customer experiences and drive impactful changes in a dynamic environment.
- Qualifications: Experience in product management and a passion for customer-centric solutions.
- Other info: Diversity and inclusion are at our core; flexible working options available.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At Booker, we’re committed to helping our customers grow their businesses and ensuring colleagues have the tools and support they need to succeed. As our Lead Product Manager for Menu Intelligence (MI) and Catering Experience, you’ll shape how we deliver simple, reliable and relevant experiences that help our catering customers thrive. You will define the vision and strategy for the Menu Intelligence capability, owning the roadmap, outcomes and value delivery. Working closely with Engineering, UX/Design and Research, you’ll develop and enhance the data and technology that enable helpful, personalised interactions for our catering customers and colleagues. You will also bring together teams across Branch Operations, Digital, Delivery and Technology to ensure customers experience a smooth, joined‑up journey from start to finish. By spending time with customers and branches—both in person and virtually—you’ll use real feedback to drive continuous improvements and ensure changes land well.
You will be responsible for:
- Own the Menu Intelligence (MI) product strategy, roadmap, backlog and OKRs.
- Lead end‑to‑end product delivery, from discovery through to iteration, with a dedicated engineering squad and design partners.
- Build the MI capability: acquire and interpret menu data, match ingredients to our range and deliver clear recommendations across customer‑ and colleague‑facing channels.
- Use MI insights responsibly to help shape offers, services and promotions in ways that genuinely support our customers’ needs.
- Coordinate delivery with cross‑functional teams and partners, aligning on outcomes, quality and ways of working.
- Maintain a cross‑domain roadmap to support prioritisation, visibility and faster decisions.
- Ensure the catering customer experience is consistent and aligned across Branch, Digital and Delivery.
- Use customer listening, branch visits, analytics and research to inform prioritisation and identify the biggest opportunities.
- Exercise decision rights to keep delivery aligned to agreed customer value, scope and outcomes.
You will need:
- Proven experience in leading product strategy and delivery in a multi‑channel or complex environment.
- The ability to lead through influence as well as direct management, guiding a squad and helping shape a developing product team.
- A passion for creating simple, effective customer experiences across both digital and in‑branch journeys.
- Strong communication skills and the ability to explain complex topics clearly.
- A balance of strategic thinking and hands‑on delivery mindset.
- Confidence managing OKRs, prioritisation and cross‑team dependencies.
- Experience working with agile product practices.
- A data‑ and insight‑driven approach, using research and evidence to make decisions.
- A proactive, value‑focused approach with a strong sense of ownership.
What’s in it for you?
At Booker, we offer a great place to work and a compelling benefits package:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, Tesco colleague discounts including 10% increasing to 15% off most Tesco purchases for a 4‑day period after every four‑weekly pay day, plus 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms apply.
- Free eye test with ÂŁ50+ spend; 30% off glasses, prescription sunglasses and contact lenses at ÂŁ50+ spend.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- Discounted deals website including a cycle to work scheme.
- Save As You Earn share scheme after 3 months.
- Retirement savings plan (pension) with Booker matching contributions.
- Life Assurance – death in service cover up to three times annual pay.
- Health and wellbeing support including 24/7 Employee Assistance Programme and Virtual GP.
- A holiday package.
About Us
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers and small businesses from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites and six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that everyone is welcome and represented. We support flexible working and acknowledge different life circumstances. We’re a Disability Confident Committed employer and are committed to an accessible recruitment process. For accessibility information, please contact recruitment@bookergroup.com.
For more information about us, please visit www.bookergroupjobs.co.uk.
Lead Product Manager - Menu Intelligence & Catering Experience in Wellingborough employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Manager - Menu Intelligence & Catering Experience in Wellingborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product management. Think about how you’d tackle challenges in Menu Intelligence and Catering Experience, and be ready to share your insights and experiences.
✨Tip Number 3
Showcase your passion for customer experience! When chatting with potential employers, highlight your commitment to creating effective customer journeys and how you’ve used data to drive decisions in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Booker.
We think you need these skills to ace Lead Product Manager - Menu Intelligence & Catering Experience in Wellingborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in product management, especially in multi-channel environments. We want to see how your skills align with our vision for Menu Intelligence and Catering Experience.
Showcase Your Passion: Let us know why you're excited about this role! Share your enthusiasm for creating effective customer experiences and how you’ve done this in the past. A genuine passion can really make your application stand out.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your achievements and how they relate to the job. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Booker
✨Know Your Product Inside Out
Before the interview, dive deep into Booker’s Menu Intelligence and Catering Experience. Understand the current challenges and opportunities in the catering sector. This will help you articulate how your experience aligns with their vision and strategy.
✨Showcase Your Leadership Style
Be prepared to discuss your approach to leading product teams. Highlight examples where you've influenced cross-functional teams and delivered successful outcomes. This is crucial for a role that requires guiding a squad and shaping a developing product team.
✨Emphasise Customer-Centric Thinking
Booker values customer feedback and insights. Share specific instances where you've used customer data to drive product decisions or improvements. This will demonstrate your ability to create effective customer experiences across both digital and in-branch journeys.
✨Prepare for Agile Discussions
Since the role involves agile product practices, brush up on your knowledge of agile methodologies. Be ready to discuss how you've managed OKRs, prioritised tasks, and handled cross-team dependencies in previous roles. This will show you're well-equipped for the fast-paced environment at Booker.