At a Glance
- Tasks: Drive and deliver goods while providing top-notch customer service.
- Company: Join Booker, a leading name in the delivery industry.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Other info: Flexible working hours with overtime opportunities available.
- Why this job: Be the heartbeat of our business and make customers smile with timely deliveries.
- Qualifications: Must have a full driving licence and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly payday, i.e. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco Bank. Terms and conditions apply.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role
The working pattern is Friday‑Saturday. Overtime opportunities also available. Within this role you will have the opportunity as a permanent member of the team to join our delivery team. You will join the business as a Van driver with a mix of duties, including picking for the delivery team which includes supporting the delivered operation in achieving first‑class customer service.
You will need a full driving licence to be considered for this role. Our drivers are the beating heart of our business and you will play a vital role in ensuring customers receive their deliveries on time and with a great service.
You will be responsible for:
- The accurate picking and dispatch of goods by picking against a hand‑held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Providing first‑class service to our customers when delivering their goods.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
- Loading stock into the vehicle at the Branch and unloading at the customer premises.
- Ensuring the paperwork is completed accurately.
You will need:
- A can do attitude.
- A passion for customer service.
- Be willing to go the extra mile.
- Always be there, on time and properly presented.
- Full driving licence.
Van Driver & Picker – Fast, Friendly Deliveries employer: Booker
At Booker, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service. Our employees enjoy a comprehensive benefits package, including discounts at Tesco, health and wellbeing support, and opportunities for career advancement within a supportive environment. Join us in a role that not only provides meaningful work but also rewards your dedication with competitive perks and a strong sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Van Driver & Picker – Fast, Friendly Deliveries
✨Tip Number 1
Get to know the company! Research Booker and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, plus it might just give you an edge when it comes to getting noticed.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and driving roles. Think of examples from your past experiences that highlight your skills and how you go the extra mile for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Booker team and ready to hit the ground running.
We think you need these skills to ace Van Driver & Picker – Fast, Friendly Deliveries
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair while keeping it professional. A friendly tone can go a long way in showing us you’re a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Van Driver & Picker role. Highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts. This helps us quickly see why you’d be a great addition to our delivery team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Booker
✨Know the Role Inside Out
Before your interview, make sure you understand the Van Driver & Picker role thoroughly. Familiarise yourself with the key responsibilities like picking goods accurately and providing top-notch customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering great service, be ready to share examples of how you've gone the extra mile for customers in the past. Think of specific situations where you handled queries or complaints effectively, as this will demonstrate your passion for customer service.
✨Dress the Part
First impressions matter! Make sure you arrive at the interview looking smart and presentable. Even though the job involves driving a van, showing that you take pride in your appearance can reflect your attitude towards the role and the company.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewer. Inquire about the team dynamics, opportunities for overtime, or how success is measured in the role. This shows that you're engaged and serious about joining their team.