Transport Ops Clerk - afters

Transport Ops Clerk - afters

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Booker

At a Glance

  • Tasks: Administer transport operations and support warehouse activities with flexibility.
  • Company: Join Booker, the UK's leading food & drink wholesaler with a diverse culture.
  • Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
  • Other info: Flexible working options and a commitment to diversity and inclusion.
  • Why this job: Be the first point of contact for drivers and enhance your customer service skills.
  • Qualifications: Experience in transport or administration and strong communication skills are a plus.

The predicted salary is between 30000 - 40000 £ per year.

Transport Operations Clerks are responsible for the administration of the Transport department including the operational activity and support of the warehouse administration as required. Your duties will vary depending on what’s required on the day, so being flexible is an important skill.

40 hours per week Tuesday to Saturday 2pm to 10pm

Responsibilities

  • First point of contact for all Booker and agency drivers, ensuring they are fully briefed/debriefed and correct paperwork and Proof of Delivery’s are issued and returned.
  • Liaise with drivers/customer services throughout the shift to ensure progress on deliveries and allocate duties.
  • Communicate with the Warehouse and other departments to resolve loading/unloading issues.
  • Manning the brief/debrief desk and delivering excellent customer service to both Booker and agency drivers.

Qualifications

  • Previous experience in a Transport Department would be advantageous.
  • Knowledge using "Locator" system desirable.
  • Solid understanding of drivers hours and driving legislation.
  • Previous administration experience.
  • Strong communication skills – this role relies heavily on being able to communicate with several different people groups.
  • Good attention to detail.
  • Willingness to work as a team player.

Benefits

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four‑weekly pay day (ie. thirteen times a year).
  • In addition to 10% off at Tesco Café and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates.
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
  • Life Assurance – You are covered for death in service life cover of up to three times annual pay.
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
  • A great holiday package.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.

Please note: we can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Transport Ops Clerk - afters employer: Booker

At Booker, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and inclusion. Our Transport Ops Clerks enjoy a range of benefits including discounts at Tesco, a comprehensive retirement savings plan, and health and wellbeing resources, all while working in a dynamic environment that encourages flexibility and personal growth. Join us in our mission to serve independent retailers and small businesses across the UK, where your contributions truly matter.

Booker

Contact Details:

Booker Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Transport Ops Clerk - afters

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Booker and its operations. Understanding their values and how they serve their customers will help you stand out and show that you're genuinely interested in the role.

Tip Number 2

Practice your communication skills! Since this role relies heavily on liaising with drivers and other departments, think about examples from your past where you've successfully communicated or resolved issues. This will help you shine during the interview.

Tip Number 3

Be flexible and ready to adapt! The job description mentions that duties can vary daily, so be prepared to discuss how you've handled changing situations in previous roles. Show them you're a team player who can roll with the punches!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the Booker team. Don’t miss out on this opportunity!

We think you need these skills to ace Transport Ops Clerk - afters

Communication Skills
Attention to Detail
Flexibility
Customer Service
Administration Experience
Knowledge of Driving Legislation
Team Player

Some tips for your application 🫡

Show Off Your Flexibility:Since the role requires a bit of flexibility, make sure to highlight any experiences where you've adapted to changing situations. We love seeing candidates who can roll with the punches!

Communication is Key:This job relies heavily on strong communication skills, so don’t shy away from showcasing your ability to liaise with different people. Share examples of how you’ve effectively communicated in past roles.

Attention to Detail Matters:In transport ops, details are everything! Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work.

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and get back to you quickly!

How to prepare for a job interview at Booker

Know Your Stuff

Make sure you brush up on your knowledge of transport operations and the specific duties of a Transport Ops Clerk. Familiarise yourself with the 'Locator' system if you can, and understand drivers' hours and relevant legislation. This will show that you're serious about the role and ready to hit the ground running.

Communication is Key

Since this role involves liaising with drivers and various departments, practice clear and effective communication. Think about examples from your past experiences where you've successfully communicated under pressure or resolved issues. Being able to articulate these will demonstrate your strong communication skills.

Flexibility is Your Friend

The job requires flexibility, so be prepared to discuss how you've adapted to changing situations in previous roles. Share specific instances where you’ve had to switch tasks or priorities quickly, as this will highlight your ability to thrive in a dynamic environment.

Customer Service Matters

As the first point of contact for drivers, excellent customer service is crucial. Think of times when you've gone above and beyond for a customer or resolved a complaint effectively. Sharing these stories will showcase your commitment to providing top-notch service.