At a Glance
- Tasks: Pick and dispatch goods while ensuring excellent customer service.
- Company: Join Booker, a vibrant workplace with great career opportunities.
- Benefits: Enjoy discounts at Tesco, health benefits, and a fantastic holiday package.
- Other info: Flexible part-time hours with potential for growth in your career.
- Why this job: Be part of a dynamic team where every day brings new challenges.
- Qualifications: A positive attitude and passion for customer service are essential.
The predicted salary is between 10 - 12 £ per hour.
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role
This is a Part Time Role. You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries, the opportunities are endless, but everything you do matters ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for:
- Accurate picking and dispatch of goods by picking against a handheld terminal and advising the Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.
You will need:
- A can-do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- Always be there, on time and properly presented.
Picker - Part Time in Swansea employer: Booker
At Booker, we pride ourselves on being an exceptional employer that values our colleagues and their growth. With a vibrant work culture that encourages teamwork and customer service excellence, we offer a comprehensive benefits package including discounts at Tesco, health and wellbeing support, and opportunities for career advancement. Join us in a part-time Picker role where every day brings new challenges and the chance to make a real difference for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Picker - Part Time in Swansea
✨Tip Number 1
Get to know the company! Research Booker and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and picking roles. Think about your past experiences and how they relate to the Picker position, so you can share relevant examples.
✨Tip Number 3
Dress to impress! Make sure you present yourself well for any interviews or assessments. A smart appearance shows that you take the opportunity seriously and are ready to represent Booker positively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the Booker team. Don’t miss out on this chance!
We think you need these skills to ace Picker - Part Time in Swansea
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that can-do attitude and how you’re ready to go the extra mile for our customers.
Tailor Your Application:Make sure to customise your application to highlight relevant experience. If you've worked in retail or have experience with picking and dispatching goods, shout about it! We love seeing how your skills match what we need.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for the Picker role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Booker
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Picker at Booker entails. Familiarise yourself with the responsibilities like accurate picking, checking quality, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about exceeding customer needs, be ready to share examples of how you've gone the extra mile for customers in the past. Think of specific situations where your can-do attitude made a difference. This will demonstrate your passion for customer service and your fit for the job.
✨Dress the Part
First impressions matter! Make sure you arrive on time and dressed appropriately for the interview. A neat and tidy appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewer. Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Picker. This not only shows your interest but also helps you gauge if the role is right for you.
