At a Glance
- Tasks: Deliver top-notch customer service and support team operations in a fast-paced environment.
- Company: Join a dynamic team at Booker, where everyone is welcome and valued.
- Benefits: Flexible working options and a commitment to diversity and inclusion.
- Other info: Great opportunity for personal growth in a supportive workplace.
- Why this job: Make a real difference for customers while gaining valuable experience.
- Qualifications: Must be 17 or older with a can-do attitude and passion for service.
The predicted salary is between 20000 - 25000 £ per year.
Working Hours: Monday – Friday 08:00-17:00, Saturday 07:00-15:30
Role Overview: We are looking for someone with a can-do attitude, passionate about delivering excellent customer service and willing to go the extra mile for our customers. You will be part of a team working in a dynamic, fast-paced environment where no two days are the same. We are a 5–7 day operation (check our website for specific opening times). We only recruit individuals aged 17 and over.
Key Responsibilities:
- Deliver excellent customer service and go the extra mile for customers.
- Work as part of a team in a dynamic fast-paced environment.
- Help keep shelves full, provide speed of service through the tills, and support deliveries.
Attributes and Qualifications:
- Can-do attitude and passion for customer service.
- Willingness to go the extra mile.
- Always be on time and properly presented.
- Age 17 and over (age 18 or older required for roles involving early or late shifts, work in warehouses, handling alcohol, or driving).
Diversity, Equity and Inclusion (DE&I):
Diversity, Equity and Inclusion at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where everyone’s welcome. We welcome conversations about flexible working. Talk to us throughout your application about how we may be able to support you. We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com.
Additional Information:
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves work in areas such as the warehouse, beers, wines & spirits, and driving roles.
Branch Assistant in Sunbury-on-Thames employer: Booker
At Booker, we pride ourselves on being an excellent employer that values a can-do attitude and a passion for customer service. Our dynamic work environment fosters teamwork and offers flexible working options, ensuring that every employee feels included and supported. With a commitment to diversity and growth, we provide opportunities for personal development while maintaining a welcoming atmosphere where everyone can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant in Sunbury-on-Thames
✨Tip Number 1
Get to know the company! Before your interview, check out their website and social media. This will help you understand their values and culture, which is super important for a role like Branch Assistant.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone the extra mile for someone. Being able to share these stories will show that you have the can-do attitude they’re looking for.
✨Tip Number 3
Dress to impress! Make sure you’re well-presented for your interview. First impressions count, especially in a customer-facing role like this one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Booker.
We think you need these skills to ace Branch Assistant in Sunbury-on-Thames
Some tips for your application 🫡
Show Your Can-Do Attitude:When writing your application, let your enthusiasm shine through! We love candidates who are passionate about customer service and ready to go the extra mile. Share examples of how you've tackled challenges in the past.
Tailor Your Application:Make sure to customise your application for the Branch Assistant role. Highlight your teamwork skills and any experience in fast-paced environments. We want to see how you fit into our dynamic team!
Be Professional and Presentable:Since we value professionalism, ensure your application is well-formatted and free of errors. A neat presentation reflects your attention to detail, which is crucial for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can find all the info you need about the role there!
How to prepare for a job interview at Booker
✨Show Your Can-Do Attitude
Make sure to highlight your positive mindset during the interview. Share examples of how you've tackled challenges in the past and gone the extra mile for customers. This will demonstrate that you embody the can-do attitude they're looking for.
✨Know the Company and Its Values
Before the interview, do a bit of research on the company and its commitment to diversity, equity, and inclusion. Being able to discuss their values and how you align with them will show that you're genuinely interested in being part of their team.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a dynamic environment, think of examples from your previous experiences where you thrived under pressure. Be ready to discuss how you manage your time and maintain excellent customer service even when things get busy.
✨Dress to Impress
First impressions matter! Make sure you arrive on time and are well-presented. Dressing appropriately shows respect for the interview process and indicates that you take the opportunity seriously.
