At a Glance
- Tasks: Pick and dispatch goods while ensuring top-notch customer service.
- Company: Join a leading retailer with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Other info: Flexible hours and opportunities for growth in a dynamic environment.
- Why this job: Make a difference every day while gaining valuable experience in retail.
- Qualifications: A positive attitude and passion for customer service are essential.
The predicted salary is between 20000 - 25000 £ per year.
What's in it for you:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four‑weekly pay day, ie. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role:
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries the opportunities are endless, but everything you do matters ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for:
- Accurate picking and dispatch of goods by picking against a handheld terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
You will need:
- A can‑do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- Always be there, on time and properly presented.
Seasonal Picker employer: Booker
At Booker, we pride ourselves on being an excellent employer, offering a vibrant work culture that values teamwork and customer service. Our Seasonal Pickers enjoy a range of benefits including generous discounts at Tesco, a comprehensive health and wellbeing support system, and opportunities for personal growth through our share scheme and retirement savings plan. With a focus on employee satisfaction and a commitment to exceeding customer expectations, working with us means being part of a dynamic team where every contribution is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Picker
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points during your chat!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your can-do attitude and passion for customer service – that’s what they’re really looking for!
✨Tip Number 3
Dress to impress! Make sure you look presentable and professional for your interview. First impressions matter, and being well-groomed shows you care about the role and the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Seasonal Picker
Some tips for your application 🫡
Show Your Can-Do Attitude:Make sure to highlight your positive attitude in your application. We love candidates who are ready to tackle challenges and go the extra mile for our customers!
Tailor Your Application:Take a moment to customise your application to match the job description. Mention your experience with customer service and how you can contribute to our team at Booker.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without any fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey.
How to prepare for a job interview at Booker
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Seasonal Picker involves. Familiarise yourself with tasks like picking deliveries, checking quality, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this job is all about exceeding customer needs, be ready to share examples of how you've gone the extra mile for customers in the past. Think of specific situations where you provided exceptional service or resolved complaints effectively. This will demonstrate your passion for customer service.
✨Demonstrate Your Can-Do Attitude
Employers love candidates who have a positive, can-do attitude. During the interview, express your willingness to tackle challenges and adapt to different tasks. Use phrases like 'I'm always ready to help' or 'I enjoy taking on new responsibilities' to convey your enthusiasm.
✨Dress the Part and Be Punctual
First impressions matter! Make sure you arrive on time and are dressed appropriately for the interview. A neat appearance shows that you take the opportunity seriously. Plus, being punctual reflects your reliability, which is crucial for a role that requires meeting designated pick rates.
