At a Glance
- Tasks: Assist customers, stock shelves, and provide speedy service in a dynamic environment.
- Company: Join Booker, the UK's leading food & drink wholesaler with over 190 branches nationwide.
- Benefits: Enjoy discounts at Booker and Tesco, health perks, and a retirement savings plan.
- Other info: Flexible working arrangements available to support diverse needs.
- Why this job: Gain valuable experience in customer service while working in a fun, fast-paced team.
- Qualifications: Must be 17 or older with a positive attitude and passion for customer service.
This is a Seasonal Temp Part Time branch assistant role on a 12 week rolling contract basis. We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team, you will be in a dynamic, fast-paced environment where no two days are the same. We operate 5/7 days a week (check our website for specific opening days). We only recruit individuals who are aged 17 and over.
What is in it for you
- A Booker colleague card with 10% off at Booker and double discount events up to three times a year.
- After 3 months, a Tesco colleague discount card with 10% increasing to 15% off most Tesco purchases for four days after each pay day, thirteen times a year. Also, 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM-only deals with Tesco Mobile, plus additional deals throughout the year.
- Up to 30% off car, pet, and home insurance at Tesco Bank, terms apply.
- Free eye tests when spending £50 or more, with 30% off glasses, contact lenses, and prescription sunglasses when spending £50 or more.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals website offering savings on everyday purchases, including a cycle to work scheme.
- After 3 months, you can join our annual Save As You Earn share scheme to buy Tesco shares at a discount.
- Retirement savings plan (pension) - save up to 5%, with Booker matching your contributions.
- Life Assurance - cover for death in service up to three times your annual pay.
- Health and Wellbeing support, including a 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
- A comprehensive holiday package.
Responsibilities
Customers are at the heart of everything we do. Your role includes keeping shelves stocked, providing speedy service at the tills, and ensuring customers leave satisfied. You may also be responsible for accurately picking items for deliveries.
What you will need
- A positive, can-do attitude.
- A passion for customer service.
- Willingness to go the extra mile.
- Reliability, punctuality, and proper presentation.
About us
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses nationwide. We operate over 190 cash and carry branches, along with distribution centres and support sites across the UK.
Diversity and Inclusion
At Booker, we value diversity, equity, and inclusion. We want everyone to feel represented and comfortable being themselves at work. We support flexible working arrangements to accommodate different life circumstances. If you need support during your application, please discuss it with us.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Branch Assistant
✨Tip Number 1
Familiarise yourself with Booker’s values and customer service approach. Understanding their commitment to excellent service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your teamwork skills! Since this role involves working in a dynamic environment, be prepared to discuss examples of how you've successfully collaborated with others in previous roles.
✨Tip Number 3
Be ready to demonstrate your can-do attitude. Think of specific instances where you went the extra mile for a customer or overcame challenges in a fast-paced setting.
✨Tip Number 4
Research the specific days and hours that Booker operates. Being knowledgeable about their schedule shows your genuine interest in the role and helps you discuss your availability confidently.
We think you need these skills to ace Seasonal Branch Assistant
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Seasonal Branch Assistant position. Highlight key skills such as customer service and teamwork in your application.
Tailor Your CV:Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences that demonstrate your can-do attitude.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for customer service and your willingness to go the extra mile. Use specific examples from your past experiences to illustrate your points.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Booker
✨Show Your Customer Service Passion
Make sure to highlight your enthusiasm for customer service during the interview. Share specific examples of how you've gone the extra mile for customers in previous roles, as this aligns perfectly with what Booker is looking for.
✨Demonstrate a Can-Do Attitude
Booker values a positive, can-do attitude. Be prepared to discuss situations where you faced challenges and how you approached them with a solution-oriented mindset. This will show that you're ready to tackle the dynamic environment they offer.
✨Emphasise Teamwork Skills
Since you'll be working as part of a team, it's important to convey your ability to collaborate effectively. Share experiences where you worked well with others to achieve a common goal, showcasing your reliability and punctuality.
✨Research Booker and Its Values
Before the interview, take some time to research Booker and understand their commitment to diversity, equity, and inclusion. Being knowledgeable about the company will help you answer questions more confidently and demonstrate your genuine interest in joining their team.
