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- Tasks: Deliver excellent customer service and support in a fast-paced team environment.
- Company: Join Booker, the UK's leading food & drink wholesaler with a welcoming culture.
- Benefits: Flexible working options, inclusive environment, and opportunities for career growth.
- Why this job: Make a real difference for customers while developing your skills in a dynamic setting.
- Qualifications: Must be 17 or older with a passion for customer service and teamwork.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team, you will be in a dynamic, fast-paced environment where no two days are the same.
We are a 5/7 day operation (check our website for specific opening times). We only recruit individuals who are aged 17 and over. Customers are at the heart of everything we do; our customers need to be back in their own business as quickly as possible having found what they need. We keep the shelves full, provide speed of service through the tills, and wish them a fond farewell. Alternatively, our customers may need a delivery, and we are accurately picking what they need.
- A can-do attitude
- A passion for customer service
- Willingness to go the extra mile
- Always be there, on time and properly presented
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers, and small businesses from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity, and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com.
Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Booker Group is part of Tesco plc; however, it is operated separately from the core Tesco business and as such, the benefits offered will be different from those offered at Tesco. For more information about us, please visit www.bookergroupjobs.co.uk.
Branch Assistant in Queensferry employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant in Queensferry
✨Tip Number 1
Get to know the company! Before your interview, check out Booker's website and social media. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone the extra mile for someone. Be ready to share these stories during your interview to demonstrate your can-do attitude.
✨Tip Number 3
Dress to impress! Make sure you present yourself well for the interview. A smart appearance shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Branch Assistant in Queensferry
Some tips for your application 🫡
Show Your Can-Do Attitude: When writing your application, make sure to highlight your can-do attitude. We love candidates who are ready to tackle challenges and go the extra mile for our customers. Share examples of how you've done this in previous roles!
Emphasise Customer Service Passion: Since customer service is at the heart of what we do, let us know why you're passionate about it! Include specific experiences where you’ve delivered excellent service or helped customers in a meaningful way.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Branch Assistant role. Remember, we want to see your personality shine through!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our company culture while you’re there!
How to prepare for a job interview at Booker
✨Show Your Can-Do Attitude
Make sure to convey your positive mindset during the interview. Share examples of how you've tackled challenges in the past and gone the extra mile for customers. This will demonstrate that you embody the can-do attitude they’re looking for.
✨Know the Company Inside Out
Before the interview, do your homework on Booker and its operations. Familiarise yourself with their values, especially around customer service and diversity. This knowledge will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Prepare for Customer Service Scenarios
Expect questions about how you would handle specific customer service situations. Think of a few scenarios where you provided excellent service or resolved a complaint effectively. Practising these responses will help you articulate your passion for customer service.
✨Dress to Impress
First impressions matter! Make sure you arrive on time and dressed appropriately for the interview. A smart appearance shows that you respect the opportunity and are serious about the role. Plus, it aligns with their emphasis on being properly presented.