At a Glance
- Tasks: Pick and dispatch goods while ensuring excellent customer service.
- Company: Join Booker, the UK's leading food & drink wholesaler.
- Benefits: Flexible working hours and a supportive, inclusive environment.
- Other info: Great opportunities for career growth and development.
- Why this job: Make a real difference in customer satisfaction every day.
- Qualifications: A can-do attitude and passion for customer service.
The predicted salary is between 11 - 16 £ per hour.
Role Overview
This is a Part Time Role. You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries, the opportunities are endless, but everything you do matters, ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Key Responsibilities
- Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
Desired Attributes
- A can do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- Always be there, on time and properly presented.
About Booker
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com.
Recruitment Notice
Please note we can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Picker - Part Time employer: Booker
Booker is an excellent employer, offering a supportive work culture that prioritises flexibility and employee growth. With opportunities for training and progression, our Didcot site fosters a collaborative environment where team members can thrive while enjoying weekly pay and varied shift options to suit their lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Picker - Part Time
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about exceeding customer expectations, think of examples from your past experiences where you've gone the extra mile. Be ready to share these stories during your interview to demonstrate your can-do attitude.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you present yourself well for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the company positively.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Booker careers page. This way, you’ll be in the best position to get noticed by the hiring team and increase your chances of landing that part-time picker role.
We think you need these skills to ace Picker - Part Time
Some tips for your application 🫡
Show Your Can-Do Attitude:When writing your application, let your enthusiasm shine through! We want to see that you’re ready to tackle any task with a positive mindset. Mention specific examples of how you've gone the extra mile in previous roles.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. We love seeing how your skills match the responsibilities of the Picker role, so don’t hold back on showcasing your customer service prowess!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the job. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Booker
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker role thoroughly. Familiarise yourself with the key responsibilities like picking deliveries and ensuring customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about exceeding customer expectations, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went the extra mile, as this will demonstrate your can-do attitude and passion for helping others.
✨Dress the Part
First impressions matter! Make sure you arrive on time and dressed appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well, which is crucial in a customer-facing role.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewer. Inquire about the team dynamics, what a typical day looks like, or how success is measured in the role. This not only shows your interest but also helps you determine if the job is the right fit for you.
