At a Glance
- Tasks: Join our delivery team as a Picker/Driver, ensuring timely and friendly deliveries.
- Company: Be part of Booker, a leader in customer service and delivery.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Other info: Flexible hours with overtime opportunities and career growth potential.
- Why this job: Make a real impact by delivering excellent service to our customers.
- Qualifications: Full driving license and a passion for customer service required.
The predicted salary is between 24000 - 30000 € per year.
Within this role you will have the opportunity as a permanent member of the team to join our delivery team. You will join the business as a Van driver with a mix of duties, including picking for the delivery team which includes supporting the delivery operation in achieving first class customer service. Full driving license required. Our drivers are the beating heart of our business and you will play a vital role in ensuring customers receive their deliveries on time and with great service. The working pattern is Friday-Saturday. Overtime opportunities are also available.
You will be responsible for:
- Accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Providing first class service to our customers when delivering their goods.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.
- Loading stock into the vehicle at the Branch and unloading at the customer premises, and ensuring paperwork is completed accurately.
You will need:
- A can do attitude.
- A passion for customer service.
- Be willing to go the extra mile.
- Always be there, on time and properly presented.
- Full driving license.
What’s in it for you?
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com.
Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Picker/Driver 14 Hours employer: Booker
At Booker, we pride ourselves on being an excellent employer, offering a supportive work culture that values our drivers as the backbone of our delivery team. With competitive benefits including discounts at Tesco, a robust pension plan, and health and wellbeing resources, we ensure our employees have the tools they need for both personal and professional growth. Join us in a role that not only provides meaningful work but also fosters a sense of community and commitment to exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Picker/Driver 14 Hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker and their delivery operations. Understanding their values and customer service approach will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and driving roles. Prepare your answers, focusing on how your experience aligns with the Picker/Driver position. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your can-do attitude! During the interview, share examples of times you've gone the extra mile for customers or tackled challenges head-on. This will demonstrate that you embody the spirit of the role and are ready to contribute positively to the team.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you gauge if the job is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Picker/Driver 14 Hours
Some tips for your application 🫡
Show Your Driving Skills:Make sure to highlight your full driving licence and any relevant driving experience in your application. We want to see that you’re ready to hit the road and deliver top-notch service!
Customer Service is Key:Since this role is all about providing first-class customer service, share examples of how you've gone the extra mile for customers in the past. We love seeing that passion for service!
Be Detail-Oriented:Mention your attention to detail when it comes to picking and dispatching goods. We need someone who can ensure everything is accurate and up to standard before hitting the road.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you on board with our fantastic team.
How to prepare for a job interview at Booker
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker/Driver role thoroughly. Familiarise yourself with the key responsibilities like accurate picking, customer service, and handling deliveries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about providing first-class customer service, be ready to share examples of how you've gone the extra mile for customers in the past. Think of specific situations where you handled queries or complaints effectively, as this will demonstrate your passion for great service.
✨Be Prepared for Practical Questions
Expect some practical questions related to driving and delivery operations. Brush up on your knowledge of vehicle checks, loading procedures, and safety regulations. Being able to discuss these topics will show that you’re not just a driver but someone who takes their responsibilities seriously.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly for your interview and arrive on time. This reflects your professionalism and respect for the company’s values. Remember, being properly presented is part of the role, so start off on the right foot!
