At a Glance
- Tasks: Pick and dispatch goods while ensuring excellent customer service.
- Company: Join Booker, the UK's leading food & drink wholesaler.
- Benefits: Enjoy discounts at Tesco, health support, and a pension scheme.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team where every task makes a difference.
- Qualifications: A can-do attitude and passion for customer service are essential.
The predicted salary is between 24000 - 36000 £ per year.
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
- A can do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- Always be there, on time and properly presented.
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com.
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
For more information about us please visit www.bookergroupjobs.co.uk
Picker in Swansea employer: Booker
At Booker, we pride ourselves on being an excellent employer, offering a vibrant work culture that values diversity and inclusion. Our Picker role not only provides competitive benefits such as discounts at Tesco and health support but also fosters employee growth through flexible working options and a commitment to your well-being. Join us in Swansea and experience a workplace where your contributions truly matter and every day brings new opportunities to excel in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Picker in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and teamwork. Prepare some examples from your past experiences that highlight your can-do attitude and commitment to excellent service.
✨Tip Number 3
Dress to impress! Even though the role is hands-on, showing up well-presented can make a great first impression. It shows that you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Booker careers page. This way, you’ll be sure it gets into the right hands and you can keep an eye on any updates regarding your application.
We think you need these skills to ace Picker in Swansea
Some tips for your application 🫡
Show Your Can-Do Attitude:When writing your application, make sure to highlight your can-do attitude. We love candidates who are ready to tackle any task that comes their way, so share examples of how you've gone the extra mile in previous roles!
Emphasise Customer Service Skills:Since this role is all about delivering excellent customer service, don’t forget to mention your passion for helping customers. Tell us about times when you’ve provided outstanding service or resolved issues effectively.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Picker role. Make every word count!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll find all the info you need to get started. Don’t miss out on the opportunity to join our team!
How to prepare for a job interview at Booker
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Picker at Booker entails. Familiarise yourself with the responsibilities like picking against a handheld terminal and ensuring quality control. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since delivering excellent customer service is key, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to discuss how you handle queries and complaints, as this will demonstrate your commitment to customer satisfaction.
✨Demonstrate Your Can-Do Attitude
Booker values a can-do attitude, so be prepared to share instances where you've tackled challenges head-on. Whether it’s meeting pick rates or adapting to different tasks, showing your flexibility and positive mindset will set you apart from other candidates.
✨Dress to Impress and Be Punctual
First impressions matter! Make sure you arrive on time and are well-presented for your interview. This reflects your professionalism and respect for the opportunity. Plus, it aligns with Booker's emphasis on being properly presented at work.
