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For Companies At a Glance
- Tasks: Pick and dispatch goods, manage stock, and provide excellent customer service.
- Company: Join Booker, the UK's leading food & drink wholesaler with a vibrant team.
- Benefits: Flexible working options, inclusive culture, and opportunities for growth.
- Why this job: Make a difference in customer experiences while developing valuable skills.
- Qualifications: Passion for customer service and a can-do attitude are essential.
- Other info: Open to candidates over 18; we support diverse life situations.
Overview
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store. No two days will be the same, with duties such as filling shelves, serving on the tills, managing stock, and handling deliveries. Everything you do matters to ensure our customers get what they came for, served quickly and efficiently. A can‑do attitude and passion for delivering excellent customer service are essential, along with willingness to go the extra mile for our customers.
Booker is the UK\’s leading food & drink wholesaler, serving independent retailers, caterers and small businesses from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centre locations across the UK.
We are a Disability Confident Committed employer and are committed to providing a fully inclusive and accessible recruitment process. For information on accessibility support, please contact recruitment@bookergroup.com.
Responsibilities
- Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising the Manager of any differences.
- Check quality, shelf life and ensure packaging is robust in preparation for delivery.
- Provide a high standard of customer service by processing deliveries efficiently and to target.
- Be polite when dealing with delivery staff and respond appropriately to queries and complaints, referring complex situations to someone who can help.
- Demonstrate a can‑do attitude and work to meet designated pick rates.
Qualifications and qualities
- A passion for customer service and willingness to go the extra mile when serving our valued customers.
- Always be there, on time and properly presented.
Additional information
- Booker is part of Tesco plc and is operated separately from the core Tesco business; benefits offered may differ from those at Tesco.
- We welcome conversations about flexible working and support different life situations, including caregiving, retirement, parenthood, or other needs. Discuss during your application how we may support you.
- We can only accept candidates over the age of 18 for roles involving early or late shifts, or work in areas such as warehouse, beers, wines & spirits, and driving.
- Occasionally, roles may close earlier than the advertised end date to manage applicant volumes. Individual feedback is provided to those who attend an interview.
- For more information about us, please visit www.bookergroupjobs.co.uk.
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Picker employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker and its values. This will help you show that you're genuinely interested in the role and ready to go the extra mile for customers.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for customers. This will help you demonstrate your can-do attitude during the interview.
✨Tip Number 3
Dress to impress! Make sure you present yourself well for the interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us, making it easier to land that Picker position.
We think you need these skills to ace Picker
Some tips for your application 🫡
Show Your Customer Service Passion: When writing your application, let us know how much you love helping customers. Share any experiences where you went the extra mile to make someone’s day better. We want to see that can-do attitude shine through!
Be Clear and Concise: Keep your application straightforward and to the point. Use simple language and avoid jargon. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Picker role.
Tailor Your Application: Make sure to customise your application for this specific role. Highlight relevant skills and experiences that match the job description. Show us that you understand what we’re looking for in a Picker!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Booker
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker role thoroughly. Familiarise yourself with the responsibilities like picking against a handheld terminal and ensuring quality control. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about exceeding customer expectations, be ready to share examples of how you've gone the extra mile for customers in the past. Think of specific situations where your can-do attitude made a difference, as this will resonate well with the interviewers.
✨Dress the Part
First impressions matter! Make sure you arrive on time and dressed appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well, especially in a customer-facing role.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask at the end. Inquire about the team dynamics, what a typical day looks like, or how success is measured in the Picker role. This not only shows your interest but also helps you gauge if the job is the right fit for you.