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For Companies At a Glance
- Tasks: Pick and dispatch goods while ensuring excellent customer service.
- Company: Join Booker, a leading wholesaler with a commitment to great service and employee growth.
- Benefits: Enjoy discounts at Tesco, health perks, and a retirement savings plan.
- Why this job: Be part of a dynamic team where every day brings new challenges and opportunities.
- Qualifications: A positive attitude and passion for customer service are essential.
- Other info: Flexible shifts available, perfect for students balancing work and studies.
What\’s in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
About the role
You will be expected to ensure our customers\’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.Whether it\’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries the opportunities are endless, but everything you do matters ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for
Responsible for the accurate picking and dispatch of goods bypicking against a hand held terminal and advising Manager of any differences.
Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
Responsible for providing a high standard of customer service by processing deliveries efficientlyand to target.
Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
You will need
A can do attitude and feel comfortable working to meet designated pick rates.
A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
Always be there, on time and properly presented.
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Picker employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker
✨Tip Number 1
Familiarise yourself with the specific duties of a Picker at Booker. Understanding the importance of accuracy in picking and dispatching goods will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone the extra mile for customers in previous roles. This will highlight your passion for delivering excellent service, which is crucial for this position.
✨Tip Number 3
Be ready to discuss your ability to work under pressure and meet targets. Think of specific instances where you've successfully managed your time and workload, as this will resonate well with the hiring team.
✨Tip Number 4
Demonstrate your can-do attitude by being proactive in your approach. Research common challenges faced in picking roles and think about how you would tackle them, showing that you're prepared and eager to contribute from day one.
We think you need these skills to ace Picker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Picker at Booker. Highlight your relevant experience in customer service and any previous roles that involved picking or stock management.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your can-do attitude, customer service skills, and ability to work efficiently under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to go the extra mile. Mention specific examples from your past experiences that demonstrate these qualities.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Booker
✨Show Your Customer Service Skills
Since the role of a Picker at Booker involves delivering excellent customer service, be prepared to share examples of how you've gone the extra mile for customers in previous jobs. Highlight your ability to handle queries and complaints politely and effectively.
✨Demonstrate a Can-Do Attitude
The company values a positive attitude, so during the interview, express your enthusiasm for the role and your willingness to tackle challenges. Share instances where you've successfully met targets or adapted to changing situations.
✨Familiarise Yourself with the Role
Understand the key responsibilities of the Picker position, such as picking against a handheld terminal and ensuring quality control. This knowledge will help you answer questions confidently and show that you're genuinely interested in the job.
✨Dress Appropriately and Be Punctual
First impressions matter! Make sure to dress smartly for the interview and arrive on time. This reflects your professionalism and respect for the interviewer's time, which is crucial in a customer-focused environment.
