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- Tasks: Join us as a Picker, ensuring customers get what they need while working in various store areas.
- Company: Booker is the UK's top food & drink wholesaler, supporting local businesses nationwide.
- Benefits: Enjoy flexible working arrangements and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team where every task matters and customer satisfaction is key.
- Qualifications: A can-do attitude and passion for excellent customer service are essential.
- Other info: Candidates must be over 18 for certain tasks; apply early as roles may close quickly.
You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, the opportunities are endless, but everything you do matters—ensuring our customers get everything they came for, served quickly and efficiently.
We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Responsibilities include:
- Accurately picking and dispatching goods using a handheld terminal and informing the manager of any discrepancies.
- Checking quality, shelf life, and ensuring packaging is robust for delivery.
- Providing high-standard customer service by processing deliveries efficiently and meeting targets.
- Dealing politely with delivery staff, responding appropriately to queries and complaints, and referring complex issues to a supervisor.
- Working towards designated pick rates with a positive attitude.
- Being punctual, well-presented, and committed to excellent customer service.
About Booker:
Booker is the UK\’s leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centres nationwide.
Diversity, equity, and inclusion (DE&I) are core to our values. We want everyone to feel represented and able to be themselves at work. We also support flexible working arrangements to accommodate different life circumstances.
Booker is a Disability Confident Committed employer, committed to an inclusive and accessible recruitment process. For accessibility support, please contact recruitment@bookergroup.com.
Please note that candidates must be over 18 for roles involving early mornings, late evenings, warehouse work, alcohol handling, or driving. During high application volumes, some roles may close early. We can only provide feedback to interviewees.
For more information, visit www.bookergroupjobs.co.uk.
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Picker employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker
✨Tip Number 1
Familiarise yourself with the products and services offered by Booker. Understanding their range will help you engage more effectively during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the company, whether it's through networking or during the interview process. Highlighting your ability to handle queries and complaints can set you apart.
✨Tip Number 3
Be prepared to discuss your experience with teamwork and adaptability. Since the role involves various tasks, illustrating your flexibility and willingness to take on different responsibilities will be beneficial.
✨Tip Number 4
Demonstrate a positive attitude and a strong work ethic during any pre-interview communications. Employers value candidates who show they are committed to going the extra mile for customers and colleagues alike.
We think you need these skills to ace Picker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Picker at Booker. Highlight your relevant experience in customer service and any previous roles that involved stock management or delivery.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the Picker role. Emphasise your can-do attitude, punctuality, and commitment to excellent customer service. Use specific examples to demonstrate how you've gone the extra mile for customers in past positions.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention your ability to work efficiently under pressure and your experience with handling deliveries or managing stock levels. Make it personal and show why you want to work for Booker specifically.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. Ensure that all information is accurate and that your documents are well-formatted. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Booker
✨Show Your Can-Do Attitude
During the interview, make sure to express your enthusiasm for the role and your willingness to tackle any challenges. Employers love candidates who demonstrate a positive mindset and a readiness to go the extra mile.
✨Highlight Customer Service Experience
Since this role heavily focuses on customer service, be prepared to share specific examples of how you've provided excellent service in the past. Discuss situations where you resolved issues or exceeded customer expectations.
✨Demonstrate Attention to Detail
As a Picker, accuracy is key. Be ready to discuss how you ensure quality and precision in your work. Mention any experience you have with inventory management or quality checks to showcase your attention to detail.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or the specific responsibilities of the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
