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- Tasks: Join us as a Picker, ensuring customers get top-notch service every day.
- Company: Booker is the UK's leading food & drink wholesaler, supporting local businesses.
- Benefits: Enjoy flexible working arrangements and a diverse, inclusive workplace.
- Why this job: Be part of a dynamic team where no two days are the same and make a real impact.
- Qualifications: Must be over 18; a positive attitude and passion for customer service are essential.
- Other info: High application volumes may close roles early; feedback only for interviewed candidates.
The predicted salary is between 22000 - 30000 £ per year.
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Responsible for the accurate picking and dispatch of goods bypicking against a hand held terminal and advising Manager of any differences.
Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
Responsible for providing a high standard of customer service by processing deliveries efficientlyand to target.
Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
A can do attitude and feel comfortable working to meet designated pick rates.
A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
Always be there, on time and properly presented.
Booker is the UK\’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com.
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
For more information about us please visit www.bookergroupjobs.co.uk
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Picker employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker
✨Tip Number 1
Familiarise yourself with the products and services offered by Booker. Understanding their range will help you engage more confidently during any interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have, whether it's during a phone call or in person. Being polite and professional can leave a lasting impression on potential employers.
✨Tip Number 3
Be prepared to discuss how you handle challenges and discrepancies in a fast-paced environment. Think of examples from past experiences that highlight your problem-solving abilities and positive attitude.
✨Tip Number 4
Network with current or former employees of Booker if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Picker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Picker. Highlight your relevant experience in customer service and any previous roles that involved stock management or delivery.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the Picker role. Emphasise your can-do attitude, punctuality, and any experience you have in fast-paced environments.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to go the extra mile. Mention specific examples from your past work that demonstrate your ability to meet targets and handle customer queries effectively.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail, which is crucial for the Picker role.
How to prepare for a job interview at Booker
✨Show Your Can-Do Attitude
During the interview, make sure to express your enthusiasm for the role and your willingness to tackle various tasks. Highlight any previous experiences where you went the extra mile for customers, as this aligns perfectly with what they are looking for.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Be ready to discuss how you handled difficult situations or complaints, as this will showcase your ability to deal politely with delivery staff and customers alike.
✨Familiarise Yourself with the Role
Understand the responsibilities of a Picker, such as accurately picking and dispatching goods. You might want to mention your familiarity with using handheld terminals or any relevant experience in stock management to show you're prepared for the tasks ahead.
✨Emphasise Teamwork and Flexibility
Since the job involves working in various areas of the store, it's important to convey your ability to adapt and work well within a team. Share instances where you've collaborated with others to meet targets or improve efficiency, as this will demonstrate your fit for the dynamic environment.