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- Tasks: Join us as a Picker, ensuring customers get their orders quickly and efficiently.
- Company: Booker is the UK's leading food & drink wholesaler, serving independent retailers and small businesses.
- Benefits: Enjoy flexible working options and a supportive, inclusive environment.
- Why this job: Be part of a dynamic team where every day brings new challenges and opportunities to shine.
- Qualifications: A can-do attitude and passion for customer service are essential; no prior experience needed.
- Other info: We welcome conversations about flexible working to support your unique life circumstances.
This is a Part Time Role
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Responsible for the accurate picking and dispatch of goods bypicking against a hand held terminal and advising Manager of any differences.
Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
Responsible for providing a high standard of customer service by processing deliveries efficientlyand to target.
Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
A can do attitude and feel comfortable working to meet designated pick rates.
A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
Always be there, on time and properly presented.
Booker is the UK\’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is aDisability Confident Committedemployer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contactrecruitment@bookergroup.com
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
For more information about us please visit www.bookergroupjobs.co.uk
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Picker employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with us. Whether it's in a casual conversation or during an interview, let your passion shine through. This role is all about going the extra mile for our customers, so demonstrating that attitude can set you apart.
✨Tip Number 2
Familiarise yourself with our operations and values before applying. Understanding what we do at Booker and how we serve our customers will help you align your responses to our expectations. It shows initiative and genuine interest in the role.
✨Tip Number 3
Be prepared to discuss your ability to work in a fast-paced environment. Since the Picker role involves various tasks, highlighting your adaptability and efficiency can demonstrate that you're ready to meet the challenges of the job head-on.
✨Tip Number 4
If you have experience in retail or customer service, be ready to share specific examples of how you've handled customer queries or complaints. This will showcase your problem-solving skills and your commitment to providing excellent service, which is crucial for this position.
We think you need these skills to ace Picker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Picker. Highlight your relevant experience in customer service and any previous roles that involved stock management or working in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the Picker role. Emphasise your can-do attitude, ability to work efficiently, and commitment to excellent customer service. Use specific examples to demonstrate how you've gone the extra mile for customers in past roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to adapt to various tasks within the store. Mention your understanding of the importance of accurate picking and dispatch of goods, and express your enthusiasm for contributing to the team at Booker.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Booker
✨Show Your Customer Service Passion
Make sure to express your enthusiasm for customer service during the interview. Share examples of how you've gone the extra mile for customers in previous roles, as this aligns perfectly with the company's values.
✨Demonstrate a Can-Do Attitude
Be prepared to discuss situations where you've tackled challenges head-on. Highlight your willingness to adapt and take on various tasks, as the role involves working in different areas of the store.
✨Familiarise Yourself with the Role
Before the interview, take some time to understand the responsibilities of a Picker. Knowing about picking deliveries, checking quality, and processing efficiently will show that you're serious about the position.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the team dynamics or how success is measured in the role. This shows your interest in the company and helps you gauge if it's the right fit for you.
