At a Glance
- Tasks: Deliver excellent customer service and support in a fast-paced environment.
- Company: Join Booker, a dynamic workplace with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Other info: Flexible hours with opportunities for growth in a vibrant setting.
- Why this job: Be part of a team that makes a real difference for customers every day.
- Qualifications: Must be 17 or older with a can-do attitude and passion for service.
The predicted salary is between 20000 - 25000 £ per year.
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4‑day period after every four‑weekly pay day – thirteen times a year.
- In addition to 10% off at Tesco Café and 20% off all F&F purchases.
- 10% off pay monthly & SIM‑only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco Bank. Terms and conditions apply.
- Free eye test when you spend £50 or more; you can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases, including a cycle‑to‑work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme, allowing you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – you are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources, including our 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role
We are looking for someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast‑paced environment where no two days are the same. We are a 5/7‑day operation (check our website for specific opening times). We only recruit individuals who are aged 17 and over.
You will be responsible for:
- Customers are at the heart of everything we do; our customers need to be back in their own businesses as quickly as possible after finding what they need.
- We keep the shelves full, provide speed of service through the tills and wish them a fond farewell, or sometimes our customers need a delivery and we are accurately picking what they need.
You will need:
- A can‑do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented.
Branch Assistant in Peterborough employer: Booker
At Booker, we pride ourselves on being an exceptional employer that values our team members and their growth. With a vibrant work culture that encourages collaboration and a commitment to customer service, we offer a comprehensive benefits package including discounts at Tesco, health and wellbeing support, and opportunities for career advancement. Join us in a dynamic environment where your contributions are recognised and rewarded, making every day meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant in Peterborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences where you've gone the extra mile or handled a tough situation. We want to see that can-do attitude in action!
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for your interview. First impressions matter, and being well-presented shows that you take the opportunity seriously. Plus, it aligns with the image Booker wants to project.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. And remember, apply through our website for the best chance at landing that Branch Assistant position!
We think you need these skills to ace Branch Assistant in Peterborough
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your love for customer service. Share specific examples of how you've gone the extra mile for customers in the past. We want to see that you truly care about making their experience great!
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your tone professional. Use friendly language that reflects your personality but also shows you understand the importance of the role. A good balance will help you stand out!
Tailor Your Application:Don’t just send the same application everywhere! Tailor your CV and cover letter to fit the Branch Assistant role specifically. Mention how your skills align with the job description and why you’re excited about working with us at Booker.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see all the amazing benefits we offer right there!
How to prepare for a job interview at Booker
✨Show Your Can-Do Attitude
Make sure to convey your positive mindset during the interview. Share examples of how you've tackled challenges in the past and gone the extra mile for customers. This will demonstrate that you embody the can-do attitude they're looking for.
✨Know the Company and Its Values
Before the interview, do some research on Booker and its commitment to customer service. Familiarise yourself with their benefits and values, so you can discuss how your own values align with theirs. This shows genuine interest and preparation.
✨Prepare for Customer Service Scenarios
Think about common customer service situations you might face as a Branch Assistant. Prepare responses that highlight your problem-solving skills and ability to handle difficult customers. Practising these scenarios can help you feel more confident during the interview.
✨Dress the Part
First impressions matter! Make sure to dress appropriately for the interview, reflecting the professional yet approachable vibe of the company. Being well-presented shows that you take the opportunity seriously and respect the interview process.
