At a Glance
- Tasks: Assist customers, manage shelves, and ensure speedy service in a dynamic team environment.
- Company: Booker is the UK's leading food and drink wholesaler, serving independent retailers and small businesses.
- Benefits: Enjoy discounts at Booker and Tesco, flexible working options, and health support resources.
- Other info: Diversity and inclusion are key values; flexible working conversations are encouraged.
- Why this job: Join a vibrant team, gain valuable experience, and make a real impact on customer satisfaction.
- Qualifications: Must be 17+, with a can-do attitude and a passion for customer service; retail experience preferred.
This is a Part Time position.
We are looking for someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast‑paced environment where no two days are the same.
We are a 5/7 day operation (check our website for specific opening times).
We only recruit individuals who are aged 17 and over.
Customers are at the heart of everything we do – our customers need to be back in their own business as quickly as possible after finding what they need. We keep the shelves full, provide speed of service through the tills and wish them a fond farewell, or if a delivery is required we accurately pick what they need.
Ideally, experience within the wholesale or retail environment.
Requirements
- A can‑do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented
We will only accept candidates aged 18 and over if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
Booker is the UK's leading food & drink wholesaler. We serve independent retailers, caterers, and small businesses from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, and 6 support centre locations across the UK.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com.
Part Time Branch Assistant employer: Booker
Booker is an excellent employer, offering a dynamic work environment in England where you can lead a dedicated team to achieve operational excellence. With a strong focus on employee development and customer service, you'll benefit from a range of perks including discounts and a retirement savings plan, all while being part of a culture that values motivation and strategic planning.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Branch Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with the company. Whether it's through networking or during the interview, express how much you enjoy helping customers and going the extra mile.
✨Tip Number 2
Familiarise yourself with Booker’s operations and values. Understanding their commitment to customer satisfaction and teamwork will help you align your responses and demonstrate that you're a good fit for their culture.
✨Tip Number 3
Be prepared to discuss your experience in fast-paced environments. Think of specific examples where you've successfully handled multiple tasks or challenges, as this will show you can thrive in the dynamic setting they describe.
✨Tip Number 4
If possible, visit a local Booker branch before your application. This will give you first-hand insight into their operations and allow you to mention specific observations during your interview, showcasing your genuine interest in the role.
We think you need these skills to ace Part Time Branch Assistant
Some tips for your application 🫡
Highlight Customer Service Skills:Since the role requires a passion for delivering excellent customer service, make sure to emphasise any relevant experience you have in this area. Use specific examples that showcase your ability to go the extra mile for customers.
Show Your Can-Do Attitude:The job description mentions a 'can-do attitude' as a key requirement. In your application, include phrases that reflect your positive mindset and willingness to tackle challenges. Share instances where you've demonstrated this attitude in previous roles.
Tailor Your CV:Customise your CV to align with the job description. Focus on experiences that relate to working in a fast-paced environment and being part of a team. Highlight any previous roles in retail or wholesale that demonstrate your suitability for the position.
Proofread Your Application:Before submitting your application, take the time to proofread it carefully. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Booker
✨Show Your Can-Do Attitude
Make sure to convey your positive attitude during the interview. Share examples of how you've gone the extra mile for customers in previous roles or situations, as this aligns perfectly with what Booker is looking for.
✨Demonstrate Customer Service Skills
Prepare to discuss your experience in customer service. Think of specific instances where you resolved a customer's issue or provided exceptional service, as this will highlight your passion for helping others.
✨Be Ready for a Fast-Paced Environment
Since the role involves working in a dynamic environment, be prepared to discuss how you handle pressure and adapt to changing situations. Share any relevant experiences that showcase your ability to thrive in such settings.
✨Dress Appropriately and Be Punctual
First impressions matter! Ensure you are well-presented and arrive on time for your interview. This shows respect for the interviewer's time and reflects the professionalism expected at Booker.
