At a Glance
- Tasks: Assist customers, manage shelves, and ensure speedy service in a dynamic team environment.
- Company: Booker is the UK's leading food & drink wholesaler, serving independent retailers and small businesses.
- Benefits: Enjoy discounts at Booker and Tesco, flexible working options, and health support resources.
- Other info: Diversity and inclusion are key; we welcome everyone to apply.
- Why this job: Join a vibrant team, gain valuable experience, and make a real impact on customer satisfaction.
- Qualifications: Must be 17+, with a can-do attitude and a passion for excellent customer service.
What\'s in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
About the role
*This is a Part Time position.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are 5/7 day operation, (check our website for specific opening times.)
We only recruit individuals who are aged 17 and over
You will be responsible for
Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
You will need
Ideally experience within the Wholesale or Retail environment
A can do attitude
A passion for customer service
Be willing to go the extra mile
Always be there, on time and properly presented.
Part Time Branch Assistant in Wolverhampton employer: Booker
Booker is an exceptional employer that prioritises a dynamic and inclusive work culture, offering employees the chance to thrive in a fast-paced environment while delivering outstanding customer service. With a comprehensive benefits package including discounts at Tesco, health and wellbeing support, and opportunities for career growth, Booker ensures that every team member feels valued and empowered to succeed. Located in Walsall, this role provides a unique opportunity to be part of the UK's leading food and drink wholesaler, where diversity and flexibility are embraced.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Branch Assistant in Wolverhampton
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during an interview, express how much you enjoy helping others and going the extra mile.
✨Tip Number 2
Familiarise yourself with Booker’s operations and values. Understanding their commitment to customer satisfaction and teamwork will help you align your responses and demonstrate that you're a great fit for their culture.
✨Tip Number 3
Be prepared to discuss your experience in fast-paced environments. Think of specific examples where you've successfully handled multiple tasks or challenges, as this will showcase your ability to thrive in dynamic settings.
✨Tip Number 4
Dress appropriately and present yourself well for any in-person meetings or interviews. First impressions matter, especially in customer-facing roles, so make sure you look professional and approachable.
We think you need these skills to ace Part Time Branch Assistant in Wolverhampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service or retail. Use specific examples that demonstrate your can-do attitude and ability to work in a fast-paced environment.
Craft a Strong Cover Letter:Write a cover letter that reflects your passion for customer service. Mention how you can contribute to the team at Booker and why you are excited about this role specifically.
Showcase Your Availability:Since this is a part-time position, clearly state your availability in your application. Mention any flexibility you have to work on weekends or during peak hours.
Highlight Teamwork Skills:Emphasise your ability to work as part of a team. Provide examples from previous roles where you collaborated with others to achieve a common goal, especially in a retail or customer service setting.
How to prepare for a job interview at Booker
✨Show Your Can-Do Attitude
Booker is looking for candidates with a real can-do attitude. Be prepared to share examples of how you've gone the extra mile in previous roles or situations, demonstrating your commitment to excellent customer service.
✨Highlight Relevant Experience
If you have experience in retail or wholesale environments, make sure to mention it during the interview. Discuss specific tasks you handled and how they relate to the responsibilities of a Part Time Branch Assistant.
✨Emphasise Teamwork Skills
Since you'll be working as part of a team, it's important to showcase your ability to collaborate effectively. Share instances where you worked well with others to achieve a common goal, especially in fast-paced settings.
✨Be Punctual and Presentable
Arrive on time and dress appropriately for the interview. First impressions matter, and being well-presented shows that you respect the opportunity and understand the importance of professionalism in a customer-facing role.
