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For Companies At a Glance
- Tasks: Assist customers, manage stock, and ensure speedy service in a dynamic environment.
- Company: Booker is the UK's leading food and drink wholesaler, serving independent retailers and small businesses.
- Benefits: Enjoy discounts at Tesco, health perks, flexible working options, and a great holiday package.
- Why this job: Join a vibrant team, gain valuable experience, and make a real impact on customer satisfaction.
- Qualifications: Must be 17+, with a can-do attitude and a passion for customer service.
- Other info: Diversity and inclusion are key; we welcome everyone to apply.
Overview
*This is a Part Time position.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are a 5/7 day operation (check our website for specific opening times). We only recruit individuals who are aged 17 and over.
Customers are at the heart of everything we do. Our customers need to be back in their own business as quickly as possible, having found what they need. We keep the shelves full, provide speed of service through the tills, and help with deliveries where needed, including accurate picking of customer orders.
Ideally experience within the Wholesale or Retail environment.
A can do attitude
A passion for customer service
Be willing to go the extra mile
Always be there, on time and properly presented.
Responsibilities
- Deliver excellent customer service and assist customers to find what they need.
- Keep shelves full and stocked.
- Provide speed of service at tills and assist with deliveries where required.
- Ensure accurate picking for deliveries and customer orders.
- Be reliable, punctual and professionally presented as part of a team in a fast-paced environment.
About Booker
Booker is the UK\’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, Equity & Inclusion
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. Booker and Best welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love, others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. Talk to us throughout your application about how we may be able to support you.
Accessibility & Recruitment
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.
For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com.
Notes
Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On occasions when we have high volumes of applicants, some roles may close earlier than the advertised end date to manage applicants. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, but is operated separately from the core Tesco business and the benefits offered will be different from those offered at Tesco*
For more information about us please visit www.bookergroupjobs.co.uk
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Part Time Branch Assistant employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Branch Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a phone call or an informal chat, let your passion shine through. This role is all about going the extra mile for customers, so demonstrating that attitude early on can set you apart.
✨Tip Number 2
Familiarise yourself with Booker’s operations and values. Understanding their commitment to customer satisfaction and teamwork will help you align your responses during interviews. It shows you're genuinely interested in being part of their team.
✨Tip Number 3
Be prepared to discuss your experience in fast-paced environments. Think of specific examples where you've successfully handled multiple tasks or provided excellent service under pressure. This will demonstrate your ability to thrive in the dynamic setting they describe.
✨Tip Number 4
Dress appropriately for any in-person meetings or interviews. First impressions matter, especially in a customer-facing role. Being well-presented shows that you take the opportunity seriously and are ready to represent the company positively.
We think you need these skills to ace Part Time Branch Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or retail. Use specific examples that demonstrate your can-do attitude and ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for customer service. Mention how you can contribute to the team at Booker and why you are excited about this role specifically.
Showcase Your Availability: Since this is a part-time position, clearly state your availability in your application. Mention any flexibility you have regarding working hours, especially on weekends.
Highlight Teamwork Skills: Emphasise your ability to work as part of a team. Provide examples from previous roles where you collaborated with others to achieve a common goal, which aligns with Booker's team-oriented culture.
How to prepare for a job interview at Booker
✨Show Your Can-Do Attitude
Make sure to convey your positive attitude during the interview. Share examples of how you've gone the extra mile for customers in previous roles or situations, as this aligns perfectly with what Booker is looking for.
✨Demonstrate Customer Service Skills
Prepare to discuss your experience in customer service. Think of specific instances where you resolved a customer's issue or provided exceptional service, as this will highlight your passion for helping others.
✨Be Ready for a Fast-Paced Environment
Since the role involves working in a dynamic environment, be prepared to discuss how you handle pressure and adapt to changing situations. Share any relevant experiences that showcase your ability to thrive in such settings.
✨Dress Appropriately and Be Punctual
First impressions matter! Ensure you arrive on time and are dressed neatly. This shows respect for the interview process and reflects the professionalism that Booker values in its employees.
