Part Time Branch Assistant
Part Time Branch Assistant

Part Time Branch Assistant

Reading Part-Time No home office possible
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At a Glance

  • Tasks: Assist customers, manage shelves, and ensure speedy service in a dynamic environment.
  • Company: Booker is the UK's leading food & drink wholesaler serving independent retailers and small businesses.
  • Benefits: Enjoy discounts at Booker and Tesco, health support, and a great holiday package.
  • Why this job: Join a vibrant team, gain valuable experience, and enjoy a supportive workplace culture.
  • Qualifications: Must be 17+, with a can-do attitude and passion for customer service; retail experience preferred.
  • Other info: Flexible working options available; commitment to diversity and inclusion.

Overview

*This is a Part Time Position

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.

We are 5/7 day operation, (check our website for specific opening times.)

We only recruit individuals who are aged 17 and over

Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.

Responsibilities

  • Deliver excellent customer service and go the extra mile for customers.
  • Work as part of a team in a dynamic, fast-paced environment.
  • Keep shelves full and provide speed of service through tills.
  • Accurately pick items for delivery and customer orders as required.

Qualifications and Attributes

  • Ideally experience within the Wholesale or Retail environment.
  • A can-do attitude.
  • A passion for customer service.
  • Be willing to go the extra mile.
  • Always be there, on time and properly presented.

Booker is the UK\’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk

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Part Time Branch Assistant employer: Booker

Booker is an exceptional employer that prioritises a dynamic and inclusive work culture, offering a range of benefits including discounts at Tesco and a comprehensive health and wellbeing support system. With a strong focus on employee growth and flexible working arrangements, Booker provides a rewarding environment for those passionate about customer service in the fast-paced wholesale sector.
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Contact Detail:

Booker Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Part Time Branch Assistant

✨Tip Number 1

Show your enthusiasm for customer service during any interactions you have with the team. Whether it's through a phone call or in-person visit, demonstrating a genuine passion for helping customers can set you apart from other candidates.

✨Tip Number 2

Familiarise yourself with Booker’s operations and values. Understanding their commitment to customer satisfaction and teamwork will help you align your responses and show that you're a great fit for their culture.

✨Tip Number 3

Network with current or former employees if possible. They can provide insights into the work environment and expectations, which can be invaluable when preparing for interviews or discussions.

✨Tip Number 4

Be prepared to discuss your availability and flexibility. Since this is a part-time role in a dynamic environment, showing that you can adapt to varying schedules will demonstrate your commitment to the position.

We think you need these skills to ace Part Time Branch Assistant

Customer Service Skills
Teamwork
Time Management
Attention to Detail
Communication Skills
Adaptability
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Reliability
Basic Cash Handling Skills
Knowledge of Retail or Wholesale Operations
Positive Attitude
Willingness to Learn

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service or retail. Use specific examples that demonstrate your can-do attitude and ability to work in a fast-paced environment.

Craft a Strong Cover Letter: Write a cover letter that reflects your passion for customer service. Mention how you can contribute to the team at Booker and why you are excited about this role specifically.

Showcase Your Availability: Since this is a part-time position, clearly state your availability in your application. Mention any flexibility you have to work on weekends or during peak hours.

Highlight Teamwork Skills: Emphasise your ability to work as part of a team. Provide examples from previous roles where you collaborated with others to achieve a common goal, especially in a retail or customer service setting.

How to prepare for a job interview at Booker

✨Show Your Can-Do Attitude

Make sure to convey your positive attitude during the interview. Share examples of how you've gone the extra mile for customers in previous roles, as this aligns perfectly with what the company is looking for.

✨Demonstrate Customer Service Skills

Prepare to discuss your experience in customer service. Think of specific situations where you resolved issues or enhanced a customer's experience, as this will showcase your passion for delivering excellent service.

✨Be Ready for a Fast-Paced Environment

Since the role involves working in a dynamic environment, be prepared to talk about how you handle pressure and adapt to changing situations. Share any relevant experiences that highlight your ability to thrive in such settings.

✨Dress Appropriately and Be Punctual

First impressions matter! Dress smartly for the interview and ensure you arrive on time. This shows respect for the interviewer's time and reflects the professionalism expected in the role.

Part Time Branch Assistant
Booker
Location: Reading
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