At a Glance
- Tasks: Engage with retailers to enhance their businesses and drive sales growth.
- Company: Join Booker, the UK's leading food & drink wholesaler with a diverse and inclusive culture.
- Benefits: Flexible working options, competitive salary, and opportunities for career development.
- Other info: Supportive environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact in the convenience sector while building strong relationships.
- Qualifications: Strong relationship-building skills and commercial understanding required.
The predicted salary is between 35000 - 42000 £ per year.
As a Retail Development Manager you will report directly to the Retail Development Controller and work along side a team of RDM’s to form the Regional Retail Team.
Your role is crucial in delivering the companies objectives through the engagement and delivery of the Retail Plan.
Working closely with your Premier and Family Shopper retailers to support and develop their businesses.
Your day to day patch will cover Postcode areas in and around Norfolk and the Lowestoft surrounding areas
- Managing an existing portfolio of disciplined Premier and Family Shopper retailers, assisting and advising them on ways to improve and enhance their Store offer to their consumers.
- A priority on recruiting new business from competitor and independent retailers through selling the benefits of joining the leading symbol fascia in the convenience sector.
- Challenging and advising on under performing stores, how they can improve to meet their contractual obligations.
- Ensuring that feedback is shared with the retail functions.
- Supporting the creation of a culture which recognises the right behaviours, with Everyone is Welcome and makes Booker ‘A Place to Get On
- Successful career to date with a core skill set around influencing customers.
- Exceptional relationship building capability.
- Commercial understanding.
- Effectiveness in a remote field based role as well as being part of the Retail team.
- Ability to challenge, develop and embed change.
- Ability to make pragmatic decisions based on information given
- A natural ability to listen and advise customers on best practice.
- Strong intellectual capability, supported by judgement.
- A positivenature, able to adapt in a changing landscape
- A high level of resilience
- Basic Microsoft office 365 and good IT skills
Booker is the UK's leading food & drink wholesaler.
We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.
We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.
In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us.
That’s why at Booker and Best, we always welcome conversations about flexible working.
Some people are at the start of their careers; some want the freedom to do the things they love.
Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else.
So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
For further information on the accessibility support you can expect, please contact recruitment@bookergroup. com
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.
We will only be able to offer individual feedback to those candidates who attend an interview.
Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
- For more information about us please visit www. bookergro upjobs. co. uk
- #J-18808-Ljbffr
Retail Development Manager in Norwich employer: Booker
Booker is an excellent employer, offering a dynamic work environment in England where you can lead a dedicated team to achieve operational excellence. With a strong focus on employee development and customer service, you'll benefit from a range of perks including discounts and a retirement savings plan, all while being part of a culture that values motivation and strategic planning.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Development Manager in Norwich
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Booker, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Booker!
We think you need these skills to ace Retail Development Manager in Norwich
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Booker, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Booker and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Booker that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Booker
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
