At a Glance
- Tasks: Lead the development of exciting food service propositions and drive customer satisfaction.
- Company: Join Booker, the UK's leading food & drink wholesaler with a focus on inclusivity.
- Benefits: Flexible working options, competitive salary, and opportunities for personal growth.
- Other info: Be part of a diverse team where everyone's welcome and valued.
- Why this job: Shape innovative food services and make a real impact in the industry.
- Qualifications: Experience in developing customer propositions and strong commercial insight skills.
The predicted salary is between 40000 - 50000 £ per year.
Supporting the development and ongoing improvement of the business's food service proposition. You will be helping to translate customer insight and commercial performance into clear priorities, compelling offers and supporting services. This role would be expected to play a leading role in shaping the proposition and associated trade activity, while working closely with sales, marketing and category teams to help drive growth, customer relevance and satisfaction. The successful candidate can be flexible in base location, but will be required to attend meetings in various business areas.
Key responsibilities:
- Lead the development of the food service proposition
- Shape pricing and promotional planning
- Support proposition activation and brand consistency
- Use insight to inform proposition decisions
- Support customer life cycle activity
- Contribute to wider proposition services and standards
- Partner on customer measures and contact strategy
- Work cross functionally through Governance and Natural Work Teams
Key skills:
- Strong commercial and customer insight skills
- Ability to translate data and trends into clear proposals
- Skilled at developing and improving customer propositions
- Effective cross-functional collaborator
- Clear communicator
- Strong planning and project management
- Able to create compelling marketing briefs and customer messaging
Previous Experience:
- Proven experience shaping or developing customer propositions
- Track record of improving sales or profit through proposition changes
- Experience using customer insight and KPIs to drive recommendations
- Demonstrated cross-functional project delivery
- Experience producing evidence-based business cases
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
Food Service Proposition Manager in Manchester employer: Booker
At Booker, we pride ourselves on being the UK's leading food and drink wholesaler, offering a dynamic work environment that fosters collaboration and innovation. Our commitment to flexible working arrangements ensures that every employee can find a balance that suits their lifestyle, while our focus on diversity, equity, and inclusion creates a welcoming atmosphere for all. With ample opportunities for professional growth and development, joining our team as a Food Service Proposition Manager means becoming part of a forward-thinking company dedicated to driving customer satisfaction and business success.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Proposition Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Booker. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Booker
Don't be shy about reaching out to Booker directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food Service Proposition Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Booker and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Booker
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
