At a Glance
- Tasks: Shape and develop our forecourt proposition for major and independent customers.
- Company: Join Booker, the UK's leading food & drink wholesaler with a diverse culture.
- Benefits: Flexible working options, inclusive environment, and opportunities for career growth.
- Other info: Field-based role with national travel and a commitment to diversity and inclusion.
- Why this job: Make a real impact in a commercially focused role within a dynamic team.
- Qualifications: Experience in the forecourt sector and strong relationship-building skills required.
The predicted salary is between 51750 - 63250 £ per year.
We have an exciting opportunity to join Booker as a Forecourt Proposition Manager, taking a leading role in shaping and developing our forecourt proposition across both major National Accounts and independent forecourt customers.
This is a commercially focused role within a significant area of the Booker business.
You’ll work closely with some of our largest forecourt customers, understanding what they need from their range, promotions and seasonal activity and turning this into a proposition that delivers for their businesses and ours.
Working closely with National Account teams, Key Account Managers and our Trading teams, you’ll help ensure we have the right forecourt-specific ranges and promotional plans in place.
From planning ahead for key seasonal periods to responding to changing customer and market needs, you’ll bring together customer insight, trading knowledge and commercial thinking to develop an offer that keeps us competitive.
You’ll also use market data and industry insight to create tailored materials and recommendations for our customers, helping them understand opportunities within the forecourt market and how Booker can support their growth.
While National Accounts will be a major focus, our independent forecourt retailers remain an important part of our business.
You’ll ensure their needs are represented too, helping us build a strong forecourt proposition that works across our diverse customer base.
This is a field-based role with national travel, including time spent with customers and visiting the wider forecourt market.
- Developing and continually improving the forecourt proposition to drive customer growth, profitability and loyalty.
- Building strong relationships across National Accounts, Key Account teams and Trading to understand customer requirements and turn them into effective commercial plans.
- Working with Category Managers and Trading teams to develop appropriate forecourt ranges, promotions and seasonal campaigns.
- Working directly with key National Account customers to understand their priorities and plan ahead for important promotional and seasonal periods.
- Ensuring the needs of independent forecourt retailers are represented alongside our larger National Account customers.
- Using market data, customer insight and competitor activity to identify opportunities and make commercially focused recommendations.
- Producing tailored insight and proposition materials to support conversations with National Account customers.
- Spending time in the market with customers and visiting competitors to maintain a strong understanding of the forecourt sector.
- Working collaboratively across Product, Supply Chain, Marketing, Retail Support, Finance and Range to improve choice, price and service.
- Supporting the development of new services, formats and opportunities that strengthen our forecourt proposition and help retain key customers.
- Acting as a strong voice for forecourts across Booker and helping to build a "think forecourts" culture across the business.
- Strong experience within the forecourt sector, with a good understanding of the market, its customers and the commercial opportunities within it.
- Commercial or trading experience, with a strong understanding of range, promotions and category performance.
- Experience working with National Accounts or large customers and an understanding of how to build effective, long-term commercial relationships.
- Strong market knowledge and the ability to turn data, trends and customer insight into clear, actionable recommendations.
- The confidence to work across different teams and influence stakeholders at all levels.
- Strong relationship-building skills, with the ability to connect customer needs with internal commercial teams.
- Excellent communication and organisational skills, with the ability to manage multiple priorities and plan ahead.
- A commercially and financially focused approach, always considering what will make the biggest difference for our customers and Booker.
- Full flexibility to travel nationally as required.
Booker is the UK's leading food & drink wholesaler.
We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.
We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.
In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us.
That’s why at Booker and Best, we always welcome conversations about flexible working.
Some people are at the start of their careers; some want the freedom to do the things they love.
Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else.
So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
For further information on the accessibility support you can expect, please contact recruitment@bookergroup. com
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.
We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
- For more information about us please visit www. bookergro upjobs. co. uk
- #J-18808-Ljbffr
Forecourt Proposition Manager in Leicester employer: Booker
Booker is an excellent employer, offering a dynamic work environment in England where you can lead a dedicated team to achieve operational excellence. With a strong focus on employee development and customer service, you'll benefit from a range of perks including discounts and a retirement savings plan, all while being part of a culture that values motivation and strategic planning.
StudySmarter Expert Advice🤫
We think this is how you could land Forecourt Proposition Manager in Leicester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Booker, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Booker!
We think you need these skills to ace Forecourt Proposition Manager in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Booker, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Booker and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Booker that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Booker
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!