At a Glance
- Tasks: Support managers with employee relations issues and promote fair resolutions across the North region.
- Company: Join Booker, a leading company with a strong commitment to employee wellbeing.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Other info: Flexible working location with opportunities for career growth.
- Why this job: Make a real impact by helping create a positive workplace culture.
- Qualifications: Strong experience in employee relations and UK employment law required.
The predicted salary is between 45000 - 55000 £ per year.
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year.
In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
About the role
This is a new exciting role we're bringing into the business as part of our aims to establish an employee relations (ER) team.
You'll be required to provide specialist employee relations (ER) support across the North region, helping managers and leaders resolve ER matters fairly, consistently and in line with employment law, company policy and Booker values.
You'll be a trusted ER expert, supporting complex and sensitive cases, building manager capability, promoting informal resolution where appropriate, and using ER insight to identify risks, trends and opportunities for improvement.
Whilst we've advertised this role in and around Leeds due to it's good transport links, we're flexible on where this role is based as it's a regional role which will cover the north of the country including but not limited to; North Wales, North East, North West, Scotland and some parts of the Midlands.
- You will be responsible for
- Build effective relationships with People Partners, People Advisors, managers and leaders to support effective resolution of ER matters.
- Provide timely expert advice and guidance on a broad range of ER matters, including conduct, capability, performance, absence, grievance and other workplace issues.
- Promote informal resolution wherever appropriate, helping managers build confidence in early intervention, effective conversations and practical issue resolution.
- Advise managers on formal ER processes, actively supporting complex and sensitive cases in the field.
- Act as a trusted expert on people policies, promoting consistent application and identifying opportunities for improvement.
- Provide constructive challenge to managers and leaders where decision-making, policy application, cultural impact or ER risk requires review.
- Analyse ER data, case trends and regional themes to identify risks, opportunities and priorities.
- Use ER insight to deliver targeted interventions that strengthen manager capability, improve consistency and reduce ER risk.
- Partner with People Partnering teams to provide advice on TUPE, redundancy and people-impacting change programmes.
- Work closely with employment law providers on high-risk cases, ensuring advice is practical, risks are understood and lessons learned are shared across the business.
- Escalate complex, sensitive or high-risk matters appropriately, providing clear recommendations, risk assessments and proposed next steps.
- Support wider ER projects, policy updates, manager capability activity and continuous improvement initiatives where required.
- You will need
- Technical / Professional
- Strong ER experience, including formal case management and employment law application.
- Good understanding of UK employment law and ER risk.
- Experience advising on conduct, capability, performance, absence, grievance, harassment, discrimination and other workplace matters.
- Experience using mediation and conflict resolution skills to address issues outside of formal processes.
- Experience supporting complex, sensitive or high-risk ER cases.
- Ability to provide clear, practical and risk-based advice to managers, leaders and People colleagues.
- Experience coaching managers to build confidence and capability in ER.
- Ability to analyse ER data, identify trends and recommend targeted interventions.
- Good understanding of people policies, change processes, TUPE, redundancy and people-impacting business change.
- Experience working with external employment law providers and managing a tribunal case load would be beneficial.
- Strong written communication skills, with the ability to produce clear case summaries, recommendations and risk assessments.
- Confident using Microsoft Office, particularly Excel, Power Point, Outlook, Teams and Word.
- Experience using ER case management systems would be beneficial.
- Behavioural & Leadership
- Ability to influence managers and leaders.
- Fair, balanced and values-led, with strong judgement and commitment to consistency.
- Calm and resilient when managing complex, sensitive or high-risk ER matters.
- Strong communicator, able to explain ER and employment law matters clearly and practically.
- Analytical and evidence-led, with the ability to use data, case insight and risk assessment to guide decisions.
- Constructive challenger, able to support better decision-making while maintaining trusted relationships.
- Collaborative, with the ability to work effectively across People, Policy, Legal, Operations and leadership teams.
- Improvement-focused, with willingness to strengthen ER processes, policy application, reporting and manager capability.
- Organised and disciplined, with strong follow-up, case governance and attention to detail.
- Professional and confidential when handling sensitive colleague, legal or business information.
- #J-18808-Ljbffr
Employee Relations Partner - North in Leeds employer: Booker
Booker is an excellent employer, offering a dynamic work environment in England where you can lead a dedicated team to achieve operational excellence. With a strong focus on employee development and customer service, you'll benefit from a range of perks including discounts and a retirement savings plan, all while being part of a culture that values motivation and strategic planning.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Partner - North in Leeds
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Booker!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Booker.
We think you need these skills to ace Employee Relations Partner - North in Leeds
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Booker. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Booker and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Booker. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Booker's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Booker
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Booker.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Booker will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Booker and how you would contribute to adapting HR strategies.
