At a Glance
- Tasks: Secure and enhance systems to support business performance and customer satisfaction.
- Company: Join a diverse and inclusive team at Booker, a leader in the wholesale industry.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Embrace a dynamic work environment with excellent career development opportunities.
- Why this job: Make a real impact on security measures while collaborating with innovative teams.
- Qualifications: Experience with Microsoft Defender, strong communication skills, and a desire to learn.
The predicted salary is between 30000 - 40000 £ per year.
As an IS Analyst for Workplace Security, you will play an essential role in delivering secure, stable, and efficient systems that support business performance, customer satisfaction, and cash profit. You’ll be responsible for implementing, maintaining, and improving security measures across Windows environments to protect against threats and vulnerabilities. This role includes ensuring devices are patched, secure, and compliant; monitoring and reporting on security issues; and responding swiftly to incidents with thorough root cause analysis. You’ll collaborate closely with colleagues across IS, IT suppliers, Tesco Technology, and other stakeholders to drive continuous improvement and ensure seamless integration of security processes.
Health, Safety and Legal (Governance, Security and Controls)
- Follow change management procedures and maintain system security.
- Comply with company policies including financial, health and safety, and security standards.
- Resolve technical and procedural issues following agreed processes, escalating where needed.
- Ensure compliance with IT supplier contracts and licensing agreements.
- Champion diversity and inclusion so that everyone feels welcome and supported.
Customer Satisfaction
- Identify and address issues impacting system stability, availability, or functionality.
- Prioritise and resolve technical and procedural issues promptly.
- Specify system enhancements, log deficiencies, and support testing of delivered solutions.
- Help produce accurate and timely management information.
- Provide end-user training and guidance when required.
- Work collaboratively with colleagues, customers, and suppliers to enhance service perception.
- Identify opportunities to improve processes and maximise system asset utilisation.
- Support the delivery of system improvements and projects aligned with growth plans.
- Contribute to projects that enhance cash profit and customer satisfaction.
- Deliver approved projects on time and within agreed budgets.
Cash Profit
- Work effectively with suppliers and stakeholders to identify optimal solutions.
- Follow procedures for the efficient storage and reuse of IS equipment.
Key People You’ll Work With
- External IT suppliers
- Booker IT colleagues across systems
- Tesco Technology teams
- IT Service Desk
Resources You’ll Be Responsible For
- Administration of asset management and security systems
- Management of project development budgets
- Monitoring system KPIs
- Producing management information reports
- Supporting delivery of the asset management system roadmap
Skills
- A desire to learn, improve, and contribute to progress.
- Strong relationship‑building skills with business stakeholders.
- Excellent troubleshooting and analytical capability.
- Ability to prioritise workload effectively.
- Strong written and verbal communication skills.
Experience
- Good understanding of Microsoft Defender for Endpoints, Ivanti UEM, Sophos, Microsoft Office Suite, and Windows OS.
- Knowledge of wholesale industry business processes (desirable).
- Technical project management skills.
- Service management experience.
- A track record of consistent results delivery.
Diversity, Equity and Inclusion (DEI) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note we can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
IS Analyst - Workplace (Security) - 6m FTC employer: Booker
At Booker, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. As an IS Analyst in Workplace Security, you will benefit from our commitment to employee growth through continuous learning opportunities and a supportive environment that champions diversity and inclusion. Located in a vibrant area, we provide flexible working arrangements to accommodate your unique life circumstances, ensuring that everyone feels welcome and valued.
StudySmarter Expert Advice🤫
We think this is how you could land IS Analyst - Workplace (Security) - 6m FTC
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working at Tesco or similar companies. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding of security measures. Be ready to discuss how you've tackled challenges in the past and how you can contribute to improving systems.
✨Tip Number 3
Show your passion for continuous improvement! Talk about any projects or initiatives you've been involved in that enhanced system performance or customer satisfaction. This will demonstrate your proactive approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace IS Analyst - Workplace (Security) - 6m FTC
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IS Analyst role. Highlight your experience with security measures, Windows environments, and any relevant tools like Microsoft Defender or Ivanti UEM. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about workplace security and how you can contribute to our goals at StudySmarter. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you’ve tackled technical issues or improved processes. We’re all about continuous improvement, so show us how you’ve made a difference in your previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Booker
✨Know Your Security Stuff
Make sure you brush up on your knowledge of security measures, especially around Windows environments. Familiarise yourself with tools like Microsoft Defender for Endpoints and Ivanti UEM, as these will likely come up in conversation.
✨Show Off Your Problem-Solving Skills
Be ready to discuss specific examples where you've identified and resolved technical issues. Think about times when you had to conduct root cause analysis or improve system stability, and be prepared to share those stories.
✨Collaboration is Key
Since this role involves working closely with various stakeholders, highlight your relationship-building skills. Prepare to talk about how you've successfully collaborated with colleagues or suppliers in the past to enhance service perception.
✨Emphasise Your Desire to Learn
This position values a willingness to learn and improve. Be sure to express your enthusiasm for continuous improvement and how you stay updated with industry trends and best practices in security.
