At a Glance
- Tasks: Join our delivery team as a Picker/Driver, ensuring timely and efficient deliveries.
- Company: Booker, a supportive workplace with great career advancement opportunities.
- Benefits: Enjoy discounts at Tesco, health benefits, and a fantastic holiday package.
- Other info: Overtime opportunities available and a dynamic work environment.
- Why this job: Be the heartbeat of our business, delivering excellent customer service every day.
- Qualifications: Full driving license and a passion for customer service required.
The predicted salary is between 25000 - 30000 € per year.
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four‑weekly pay day, ie. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role:
Within this role you will have the opportunity as a permanent member of the team to join our delivery team. You will join the business as a Van driver with a mix of duties, including picking for the delivery team which includes supporting the delivered operation in achieving first class customer service. You will need a full driving license to be considered for this role. Our drivers are the beating heart of our business and you will play a vital role in ensuring customers receive their deliveries on time and with a great service.
You will be responsible for:
- The accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Providing first class service to our customers when delivering their goods.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
- Loading stock into the vehicle at the Branch and unloading at the customer premises.
- Ensuring the paperwork is completed accurately.
You will need:
- A can do attitude.
- A passion for customer service.
- Be willing to go the extra mile.
- Always be there, on time and properly presented.
- Full driving license.
Picker/Driver in Ipswich employer: Booker
At Booker, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and customer service. Our Picker/Driver role not only provides competitive benefits such as discounts at Tesco and a robust retirement savings plan, but also fosters employee growth through opportunities for overtime and participation in our Save As You Earn share scheme. Join us in a dynamic environment where your contributions are recognised and rewarded, making every day meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Picker/Driver in Ipswich
✨Tip Number 1
Get to know the company! Research Booker and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and driving roles. Think about examples from your past experiences that showcase your skills and how you handle challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Booker team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Picker/Driver in Ipswich
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We love seeing candidates who are excited about the role and ready to go the extra mile for our customers!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in driving and customer service. We want to see how your skills match what we're looking for in a Picker/Driver.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Booker
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker/Driver role thoroughly. Familiarise yourself with the responsibilities like picking goods accurately and providing top-notch customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering great service, be ready to share examples of how you've gone the extra mile for customers in the past. Think of specific situations where you handled queries or complaints effectively, as this will demonstrate your passion for customer service.
✨Be Prepared for Practical Questions
Expect some practical questions related to driving and logistics. Brush up on your knowledge of safe driving practices and how to handle deliveries efficiently. You might even want to think about how you'd manage unexpected issues, like delays or damaged goods.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly for your interview and arrive on time. This shows that you take the opportunity seriously and are ready to represent the company well, just like you would when delivering goods to customers.
