At a Glance
- Tasks: Ensure stability and performance of digital systems while supporting customers and resolving incidents.
- Company: Join Booker, a leading retail company focused on service reliability.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for growth.
- Other info: Fast-paced environment with a focus on continuous improvement and innovation.
- Why this job: Be part of a dynamic team making a real difference in customer experience.
- Qualifications: Experience in IT support and strong problem-solving skills required.
The predicted salary is between 63000 - 77000 £ per year.
Booker is seeking an IS Analyst - Support to help ensure the stability, availability, security and performance of our digital systems including Booker. co. uk.
You will work with the IS team, service delivery managers and tech partners to deliver reliable support for our customers.
You’ll monitor incidents, coordinate resolution, support change management and help drive continuous improvement across our platforms and roadmaps, in a fast-paced retail environment.
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Hybrid IS Support & Incident Analyst — Service Reliability employer: Booker
Booker is an excellent employer, offering a dynamic work environment in England where you can lead a dedicated team to achieve operational excellence. With a strong focus on employee development and customer service, you'll benefit from a range of perks including discounts and a retirement savings plan, all while being part of a culture that values motivation and strategic planning.
