At a Glance
- Tasks: Pick and dispatch goods while ensuring excellent customer service.
- Company: Join Booker, a vibrant workplace with great career opportunities.
- Benefits: Enjoy discounts at Tesco, health benefits, and a fantastic holiday package.
- Other info: Flexible twilight shifts from Monday to Friday, perfect for students.
- Why this job: Make a difference in customers' lives while gaining valuable experience.
- Qualifications: A positive attitude and passion for customer service are essential.
The predicted salary is between 12 - 14 £ per hour.
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role
This is a Part Time Role. This is Twilight shifts, the working pattern Mon to Fri 15:00-21:30.
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries the opportunities are endless, but everything you do matters ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for:
- The accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
You will need:
- A can do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- Always be there, on time and properly presented.
Picker - Part Time Twilight in High Wycombe employer: Booker
At Booker, we pride ourselves on being an exceptional employer that values our colleagues and their growth. With a supportive work culture, extensive benefits including discounts at Tesco, and opportunities for career advancement, we ensure that our team members feel valued and motivated. Located in a dynamic environment, our part-time Picker role offers flexibility and the chance to make a real impact on customer satisfaction every day.
StudySmarter Expert Advice🤫
We think this is how you could land Picker - Part Time Twilight in High Wycombe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences where you've gone the extra mile for customers or worked well in a team. We want to hear those stories!
✨Tip Number 3
Dress to impress! Even though it's a part-time role, showing up looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Picker - Part Time Twilight in High Wycombe
Some tips for your application 🫡
Show Your Can-Do Attitude:When writing your application, make sure to highlight your can-do attitude. We love candidates who are enthusiastic and ready to tackle any challenge that comes their way, so let that shine through in your words!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Picker role. Mention specific experiences that relate to customer service and working efficiently, as these are key for us.
Be Polite and Professional:Remember, first impressions count! Use polite language and maintain a professional tone throughout your application. This shows us you understand the importance of customer service and communication.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Booker
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker role thoroughly. Familiarise yourself with the responsibilities like picking deliveries and ensuring customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, be ready to share examples from your past experiences. Think of times when you went the extra mile for a customer or resolved a complaint effectively. This will demonstrate your passion for customer service.
✨Dress the Part
Even though it's a part-time twilight shift, first impressions matter! Dress smartly and presentably for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team you'll be working with or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute to the company.
