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- Tasks: Deliver excellent customer service in a fast-paced, dynamic environment.
- Company: Join Booker, a leading wholesale retailer with a vibrant team culture.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Why this job: Make a real difference for customers while gaining valuable experience.
- Qualifications: Must be 17+, with a passion for customer service and a can-do attitude.
- Other info: Flexible part-time hours with opportunities for career growth.
This is a Part Time position.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are a 5/7 day operation (check our website for specific opening times).
We only recruit individuals who are aged 17 and over.
Customers are at the heart of everything we do. Our customers need to be back in their own business as quickly as possible having found what they need. We keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
- Ideally experience within the Wholesale or Retail environment
- A can do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend 50 or more. You can also save 30% when you spend 50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
Customer Service Advisor (Hiring Immediately) in Hereford employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor (Hiring Immediately) in Hereford
✨Tip Number 1
Get to know the company! Before your interview, check out Booker's website and social media. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident and ready to showcase your can-do attitude when it counts.
✨Tip Number 3
Dress to impress! Make sure you’re well-presented for your interview. A smart appearance shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Advisor (Hiring Immediately) in Hereford
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about helping customers and are ready to go the extra mile.
Tailor Your Application: Make sure to customise your application to highlight relevant experience, especially if you've worked in retail or wholesale before. We love seeing how your background fits with our dynamic environment!
Be Professional Yet Approachable: While we appreciate a friendly tone, remember to keep it professional. Show us your can-do attitude and willingness to be part of a team, but also ensure your application is well-structured and clear.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at StudySmarter.
How to prepare for a job interview at Booker
✨Show Your Can-Do Attitude
Make sure to convey your positive mindset during the interview. Share examples of how you've tackled challenges in the past and gone the extra mile for customers. This will demonstrate that you embody the can-do attitude they’re looking for.
✨Know the Company and Its Values
Before the interview, take some time to research the company and its commitment to customer service. Familiarise yourself with their operations and values, so you can discuss how your own beliefs align with theirs. This shows genuine interest and preparation.
✨Prepare for Scenario Questions
Expect to be asked about specific situations where you provided excellent customer service. Think of a few examples from your previous experiences, especially in retail or wholesale environments, and be ready to explain how you handled them effectively.
✨Dress to Impress
First impressions matter! Make sure you arrive on time and are dressed appropriately for the interview. A neat and professional appearance will show that you respect the opportunity and understand the importance of being properly presented in a customer-facing role.