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- Tasks: Pick and dispatch goods while ensuring excellent customer service in a dynamic store environment.
- Company: Booker is the UK's leading food & drink wholesaler, serving independent retailers and small businesses.
- Benefits: Enjoy discounts at Booker and Tesco, health support, and a great holiday package.
- Why this job: Join a diverse team where your contributions matter and every day brings new challenges.
- Qualifications: A can-do attitude and passion for customer service are essential; no prior experience required.
- Other info: Flexible working options available; inclusive recruitment process for all candidates.
The predicted salary is between 20000 - 28000 £ per year.
Join to apply for the Evening Picker 30 Hours Permanent role at Booker
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or picking deliveries, the opportunities are endless, but everything you do matters — ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
About the role
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries, the opportunities are endless, but everything you do matters — ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for
- Responsible for the accurate picking and dispatch of goods by picking against a handheld terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Dealing politely with delivery staff and responding appropriately to queries and complaints, referring complex situations to someone who can help.
You will need
- A can-do attitude and ability to meet designated pick rates.
- A passion for customer service and willingness to go the extra mile when serving our customers.
- Always be there, on time and properly presented.
What’s in it for you?
At Booker, we offer a great place to work with a competitive benefits package:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, Tesco colleague discount card with 10% increasing to 15% off most Tesco purchases for a 4-day period after every pay day, plus 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly and SIM-only deals with Tesco Mobile, plus additional deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco Bank. Terms apply.
- Free eye test when you spend £50 or more, plus savings on glasses, sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Discounted RAC breakdown cover and access to exclusive deals and discounts site, including a cycle-to-work scheme.
- Save As You Earn share scheme after 3 months service.
- Retirement savings plan (pension) with Booker matching contributions.
- Life Assurance – cover up to three times annual pay.
- Health and Wellbeing support, including Employee Assistance Programme and Virtual GP.
- A great holiday package.
About Us
Booker is the UK\’s leading food & drink wholesaler. We serve independent retailers, caterers and small businesses with locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centre locations in the UK.
Diversity, equity and inclusion (DE&I) at Booker means everyone is represented and can be themselves at work. We’re a place where Everyone’s Welcome. We support flexible working and aim to accommodate life circumstances for our colleagues.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing an inclusive and accessible recruitment process. For accessibility information, please contact recruitment@bookergroup.com.
Please note: candidates over 18 are required for roles involving early morning/late night shifts or work in warehouses, beers, wines & spirits, or driving roles.
On occasions where high volumes of applicants are received, some roles may close earlier than the advertised end date. We will offer feedback to those who attend an interview.
*Booker Group is part of Tesco plc but operates separately from the core Tesco business; benefits may differ from Tesco’s offerings.*
For more information about us please visit www.bookergroupjobs.co.uk
Locations
- Cardiff, Wales, United Kingdom
- Newport, Wales, United Kingdom
- Nantgarw, Wales, United Kingdom
- Caerphilly, Wales, United Kingdom
- Pontyclun, Wales, United Kingdom
- Other nearby locations
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Evening Picker 30 Hours Permanent employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Picker 30 Hours Permanent
✨Tip Number 1
Familiarise yourself with the specific duties of an Evening Picker. Understanding the importance of customer service and how to efficiently pick and dispatch goods will help you stand out during the interview.
✨Tip Number 2
Showcase your can-do attitude by preparing examples from your past experiences where you went the extra mile for customers. This will demonstrate your passion for excellent service, which is crucial for this role.
✨Tip Number 3
Research Booker as a company and their values. Being able to discuss how your personal values align with theirs during the interview can make a strong impression on the hiring team.
✨Tip Number 4
Prepare to discuss your availability and flexibility, especially since this role involves evening shifts. Being upfront about your schedule can show your commitment and reliability to the employer.
We think you need these skills to ace Evening Picker 30 Hours Permanent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any roles that involved stock management or picking. Use keywords from the job description to demonstrate your fit for the Evening Picker role.
Craft a Strong Cover Letter: Write a cover letter that showcases your can-do attitude and passion for customer service. Mention specific examples of how you've gone the extra mile for customers in previous roles.
Highlight Flexibility: Emphasise your ability to work in various areas of the store and adapt to different tasks. Mention any previous experience in fast-paced environments where you had to juggle multiple responsibilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Booker
✨Show Your Can-Do Attitude
Make sure to convey your positive attitude during the interview. Employers are looking for someone who is enthusiastic and ready to tackle any challenge, so share examples of how you've gone the extra mile in previous roles.
✨Demonstrate Customer Service Skills
Prepare to discuss your experience in customer service. Highlight specific instances where you provided excellent service or resolved complaints effectively, as this role heavily relies on satisfying customer needs.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle various tasks in the store, such as picking deliveries or managing stock. Think about how you would approach these tasks and be ready to explain your thought process.
✨Dress Appropriately and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows respect for the interviewer's time and reflects the professionalism expected in the role.