At a Glance
- Tasks: Lead data-driven forecasting and provide insights to drive business performance.
- Company: Join Booker, the UK's leading food & drink wholesaler with a focus on diversity.
- Benefits: Flexible working options, inclusive culture, and opportunities for career growth.
- Other info: Embrace a culture where everyone is welcome and supported in their career journey.
- Why this job: Make a real impact by shaping strategies with actionable insights in a dynamic environment.
- Qualifications: Strong background in analytics, stakeholder management, and team leadership required.
The predicted salary is between 43200 - 72000 £ per year.
Market Insight & Forecasting (including Trading)
- Lead the end-to-end forecasting process, ensuring robust, data-driven projections for sales, volume, customer demand, and category performance.
- Partner with Trading, Finance, and Supply Chain to align forecasts with commercial plans and operational requirements.
- Monitor market dynamics, economic indicators, and sector-specific trends to identify risks and opportunities.
- Build forecasting models and capability that improve accuracy, agility, and scenario planning.
- Provide Trading teams with timely insight to support pricing, promotions, and category strategy.
Internal Insight (including Online)
- Own the internal performance insight agenda across Retail, Catering, and Online channels.
- Analyse customer behaviour, sales patterns, operational performance, and digital journeys to identify drivers of growth and underperformance.
- Develop dashboards, KPIs, and reporting frameworks that give leaders a clear view of performance.
- Ensure insight is consistent, comparable, and aligned across channels and functions.
- Partner with Digital and Online teams to understand conversion, customer journeys, and channel-specific behaviours.
PGR & Brand Plans
- Lead the insight contribution to the Product Group Review (PGR) process, ensuring decisions are grounded in customer, market, and performance evidence.
- Provide strategic insight to shape annual and long-term Brand Plans, including brand positioning, audience targeting, and proposition development.
- Ensure brand and product strategies are supported by robust data, clear narratives, and measurable outcomes.
- Work closely with Marketing, Product, and Commercial teams to embed insight into brand storytelling and proposition design.
Competitor Insight
- Build a comprehensive competitor intelligence programme covering pricing, product, proposition, digital experience, and market positioning.
- Monitor competitor activity and emerging disruptors, translating findings into clear strategic implications.
- Produce regular competitor reviews for senior leadership, Trading, and Catering teams.
Project Support & Strategic Initiatives
- Provide analytical and insight support for major business projects, including proposition changes, operational improvements, and strategic investments.
- Lead insight workstreams within cross-functional project teams, ensuring decisions are evidence-based.
- Develop frameworks for evaluating project outcomes and measuring impact.
- Support Catering-specific initiatives with tailored insight, modelling, and performance analysis.
Insight Sharing – Catering
- Create and deliver compelling insight tailored for Catering leadership, operational teams, and partners.
- Produce regular Catering insight packs covering customer behaviour, market trends, competitor activity, and performance drivers.
- Act as the insight ambassador for Catering, ensuring the function is customer-led and commercially informed.
Leadership & Development
- Unlock high performance and capability, coaching managers on how to effectively manage performance, creating environments where teams can deliver core purpose and delight customers.
- Proactively manage succession planning and early career development, delivering a strong talent pipeline to meet current and future needs.
- Use technology to collaborate on shared accountabilities, leading the way into a digital workplace to improve ways of working.
- Take care for the health and safety of yourself and others, ensuring all operations are free from hazards and reported when identified.
- Follow the Business Code of Conduct and always act with integrity and due diligence.
- Champion inclusion and diversity, ensuring everyone is welcome.
Qualifications
- Strong background in forecasting, commercial insight, or performance analytics.
- Ability to translate complex data into clear, actionable insight.
- Strong stakeholder management and influencing skills.
- Experience leading teams and managing cross-functional projects.
- Knowledge of Catering, food-to-go, or hospitality sectors.
- Experience in brand planning or proposition development.
- Understanding of digital analytics and online customer behaviour.
Head of Insight - Capability and Performance in Eccles employer: Booker
At Booker, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions diversity, equity, and inclusion. Our commitment to employee growth is evident through tailored development opportunities and flexible working arrangements, ensuring that every team member can thrive both personally and professionally. Located across the UK, we provide a supportive environment where your insights directly influence our strategic direction, making your role as Head of Insight not just a job, but a meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Insight - Capability and Performance in Eccles
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Booker!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Head of Insight - Capability and Performance in Eccles
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Booker, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Booker
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Booker’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
