At a Glance
- Tasks: Lead a dynamic team in a busy delivery operation and ensure customer satisfaction.
- Company: Join a diverse and inclusive company that values every individual.
- Benefits: Competitive pay, supportive environment, and opportunities for growth.
- Other info: Embrace a culture where everyone is welcome and valued.
- Why this job: Make a real impact by motivating your team and enhancing customer experiences.
- Qualifications: Experience in supervising teams and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a Transport Supervisor to join our team.
You will be accountable for the day to day running of a busy delivery operation.
The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets.
We are passionate about customer satisfaction.
Excellent telephone and customer service skills will be required.
Responsibilities
- Accountable for day-to-day running of a busy delivery operation.
- Lead a team of drivers and pickers, motivating them to achieve daily targets.
- Ensure the Delivered Department is compliant with company policy and procedures, taking a consistent approach with all team members.
- Communicate important management information to all relevant team members.
- Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
- Promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
- Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant.
- Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner.
Qualifications
- Experience supervising a small to medium sized team, in either warehouse or transport.
- Experience working in a customer focused environment.
- Management CPC would be advantageous.
- Eligibility
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
Equality, Diversity & Inclusion
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.
In short, we’re a place where Everyone’s Welcome.
We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
For further information on the accessibility support you can expect, please contact recruitment@bookergroup. com.
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