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- Tasks: Lead a team of drivers and pickers in a busy delivery operation.
- Company: Join Booker, the UK's leading food & drink wholesaler serving independent retailers and businesses.
- Benefits: Enjoy flexible working options and a commitment to diversity and inclusion.
- Why this job: Be part of a supportive culture focused on customer satisfaction and team motivation.
- Qualifications: Experience supervising teams in a customer-focused environment is essential.
- Other info: Candidates must be over 18 for certain shifts; accessibility support available.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day‑to‑day running of a busy delivery operation and lead a team of drivers and pickers to achieve daily targets. Excellence in customer service will be required.
Responsibilities
- Ensure the Delivery Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
- Ensure important management information is communicated to all relevant team members.
- Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team.
- Passionately promote and drive brand image through product knowledge, excellent customer service and adherence to company guidelines.
- Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant.
- Supervise, plan and coordinate to ensure all tasks are completed effectively and timely.
Qualifications & Experience
- Experience of supervising a small to medium sized team, in either warehouse or transport environments.
- Experience of working in a customer‑focused environment.
- Management CPC would be advantageous.
Additional Information
Eligibility: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
We may close roles earlier than advertised if we have high volumes of applicants. Individual feedback is only provided to interview attendees.
Booker is the UK’s leading food & drink wholesaler. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that we always want you to feel represented and authentic at work. We welcome flexible working arrangements.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information about the accessibility support you can expect, please contact recruitment@bookergroup.com.
Please note: *Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*.
Visit www.bookergroupjobs.co.uk for more information about us.
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Delivery Supervisor employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Supervisor
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Delivery Supervisor. Understanding the day-to-day operations and challenges faced in a busy delivery environment will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and managed teams in previous roles. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Research Booker and its commitment to diversity, equity, and inclusion. Being able to speak about their values and how you align with them can set you apart as a candidate who fits well within their culture.
✨Tip Number 4
Prepare to discuss health and safety protocols relevant to the transport industry. Showing that you understand the importance of maintaining a safe working environment will demonstrate your commitment to compliance and employee welfare.
We think you need these skills to ace Delivery Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Delivery Supervisor position. Tailor your application to highlight your relevant experience in supervising teams and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in managing a team, particularly in a transport or warehouse environment. Provide specific examples of how you motivated your team to meet targets and maintained compliance with company policies.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, include examples of how you've successfully handled customer interactions in the past. Mention any specific achievements that demonstrate your commitment to customer satisfaction.
Proofread Your Application: Before submitting your application, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Booker
✨Showcase Your Leadership Skills
As a Delivery Supervisor, you'll be leading a team of drivers and pickers. Be prepared to discuss your previous experience in supervising teams, how you motivate others, and any specific strategies you've used to achieve targets.
✨Demonstrate Customer Service Excellence
Customer satisfaction is key for this role. Share examples of how you've handled customer interactions in the past, particularly challenging situations, and how you ensured a positive outcome.
✨Understand Health & Safety Protocols
Since maintaining a safe working environment is crucial, brush up on relevant health and safety regulations. Be ready to discuss how you've implemented safety measures in previous roles and how you would approach this in the new position.
✨Familiarise Yourself with Company Values
Booker values diversity, equity, and inclusion. Research their company culture and be prepared to discuss how your personal values align with theirs, as well as how you can contribute to a welcoming environment for all team members.
