At a Glance
- Tasks: Lead a team of drivers and pickers in a busy delivery operation.
- Company: Join Booker, the UK's leading food & drink wholesaler serving independent retailers and businesses.
- Benefits: Enjoy flexible working options and a commitment to diversity and inclusion.
- Other info: Candidates must be over 18 for certain shifts; accessibility support available.
- Why this job: Be part of a supportive culture focused on customer satisfaction and team motivation.
- Qualifications: Experience supervising teams in a customer-focused environment is essential.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.
Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
Ensure important management information is communicated out to all relevant team members
Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant
Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner
Experience of supervising a small to medium sized team, in either warehouse or transport
Experience of working in a customer focused environment
Management CPC would be advantageous
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
For more information about us please visit www.bookergro upjobs.co.uk
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Delivery Supervisor in Redruth employer: Booker
Booker is an excellent employer, offering a dynamic work environment in England where you can lead a dedicated team to achieve operational excellence. With a strong focus on employee development and customer service, you'll benefit from a range of perks including discounts and a retirement savings plan, all while being part of a culture that values motivation and strategic planning.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Supervisor in Redruth
✨Tip Number 1
Familiarise yourself with the logistics and delivery industry. Understanding the key challenges and trends in transport operations will help you speak confidently about your insights during any discussions or interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated a team in the past. Be ready to discuss specific strategies you used to achieve targets and maintain morale.
✨Tip Number 3
Brush up on your customer service skills. Since this role emphasises customer satisfaction, think of scenarios where you went above and beyond for customers and be prepared to share these stories.
✨Tip Number 4
Research Booker Group and their commitment to diversity, equity, and inclusion. Being able to articulate why these values resonate with you can set you apart as a candidate who aligns with the company culture.
We think you need these skills to ace Delivery Supervisor in Redruth
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Delivery Supervisor position. Tailor your application to highlight your relevant experience in supervising teams and customer service.
Highlight Relevant Experience:In your CV and cover letter, emphasise your experience in managing a team, particularly in a transport or warehouse environment. Provide specific examples of how you motivated your team to meet targets and maintained compliance with safety regulations.
Showcase Customer Service Skills:Since excellent customer service is crucial for this role, include examples of how you've successfully handled customer interactions in the past. Mention any specific achievements that demonstrate your ability to enhance customer satisfaction.
Proofread Your Application:Before submitting your application, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Booker
✨Show Your Leadership Skills
As a Delivery Supervisor, you'll be leading a team of drivers and pickers. Be prepared to discuss your previous experience in supervising teams, how you motivate others, and any specific strategies you've used to achieve targets.
✨Demonstrate Customer Service Excellence
Customer satisfaction is key for this role. Highlight your experience in customer service and provide examples of how you've handled challenging situations or improved customer experiences in the past.
✨Know the Company Policies
Familiarise yourself with the company's policies and procedures, especially those related to health and safety. Be ready to discuss how you would ensure compliance within your team and maintain a safe working environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges in a delivery operation and how you would address them effectively.
