Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of 40+ to enhance customer satisfaction and ensure smooth operations.
- Company: A top food wholesaler in East Suffolk with a focus on teamwork.
- Benefits: Flexible hours, competitive pay, and opportunities for career growth.
- Why this job: Kickstart your career in a dynamic environment where your leadership skills shine.
- Qualifications: Experience in retail and a passion for exceptional customer service.
- Other info: Join a supportive team that values your contributions and development.
The predicted salary is between 30000 - 42000 £ per year.
A leading food wholesaler in East Suffolk is looking for a Duty Manager to oversee a team of over 40 colleagues and enhance customer satisfaction. This role requires strong team management, a passion for exceptional service, and prior experience in the retail trade. You will be responsible for ensuring legal compliance, handling payments, and addressing customer inquiries. Join us to kick start your career in a dynamic and rewarding environment where flexibility is valued.
Customer Service Supervisor & Duty Manager — Team Leader employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Supervisor & Duty Manager — Team Leader
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We want to show off our skills and passion for exceptional service!
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. It shows we’re serious about the role and ready to lead a team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the position.
We think you need these skills to ace Customer Service Supervisor & Duty Manager — Team Leader
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for exceptional customer service. Share specific examples of how you've gone above and beyond to help customers in previous roles.
Highlight Your Team Management Skills: As a Duty Manager, you'll be leading a team of over 40 colleagues. Make sure to emphasise your experience in team management and any successful strategies you've implemented to enhance team performance.
Be Clear and Concise: We appreciate straightforward communication. Keep your application clear and to the point, ensuring that all relevant experience and skills are easy to find. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you faster!
How to prepare for a job interview at Booker
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research their approach to customer service and team management. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team of over 40 colleagues. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved customer satisfaction. Be ready to discuss your leadership style!
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like a difficult customer or a team conflict. Think through potential scenarios in advance and outline your thought process on how to tackle them effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
