At a Glance
- Tasks: Pick and dispatch goods efficiently while ensuring excellent customer service.
- Company: Join Booker, a vibrant team with a focus on success and customer satisfaction.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Other info: Flexible shifts and opportunities for career growth await you!
- Why this job: Be part of a dynamic night team and make a real impact on customer experience.
- Qualifications: A can-do attitude and passion for delivering top-notch customer service.
The predicted salary is between 30000 - 40000 £ per year.
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four‑weekly pay day, ie. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role
This is a night vacancy so you will be a keen night owl ready to be part of a vibrant team that enjoys hitting targets and thriving on success. You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries the opportunities are endless, but everything you do matters ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for:
- The accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
You will need:
- A can do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- Always be there, on time and properly presented.
Picker-Nights in Colchester employer: Booker
At Booker, we pride ourselves on being an exceptional employer that values our team members and their growth. With a vibrant work culture that thrives on teamwork and success, we offer a comprehensive benefits package including discounts at Tesco, health and wellbeing support, and opportunities for career advancement. Join us in a dynamic night role where your contributions directly impact customer satisfaction and enjoy the unique advantages of working in a supportive environment that prioritises both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Picker-Nights in Colchester
✨Tip Number 1
Get to know the company! Research Booker and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that showcase your can-do attitude and ability to meet targets.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and serious about joining the Booker team.
We think you need these skills to ace Picker-Nights in Colchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Picker-Nights role. Highlight any previous experience in customer service or stock management, as this will show us you're a great fit for the team.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering excellent customer service and your can-do attitude. Let us know why you want to join our vibrant team at Booker!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you the perfect candidate for the job.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Booker
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Picker-Nights involves. Familiarise yourself with the responsibilities like picking deliveries, checking quality, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering great customer service, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these stories during the interview to demonstrate your passion for helping others.
✨Emphasise Your Can-Do Attitude
The company is looking for someone with a positive, can-do attitude. Prepare to discuss how you approach challenges and stay motivated, especially during night shifts. Highlight any experiences where you've successfully met targets or adapted to changing situations.
✨Dress the Part and Be Punctual
First impressions matter! Make sure you arrive on time and are dressed appropriately for the interview. This shows respect for the interviewer's time and reflects the professionalism expected in the workplace. Plus, it sets a positive tone for the rest of the conversation.
