At a Glance
- Tasks: Pick and dispatch goods while ensuring top-notch customer service.
- Company: Join Booker, a vibrant team focused on success and customer satisfaction.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Be part of a dynamic night team and make a real impact every day.
- Qualifications: A can-do attitude and passion for excellent customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four‑weekly pay day, ie. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role
This is a night vacancy so you will be a keen night owl ready to be part of a vibrant team that enjoys hitting targets and thriving on success. You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries the opportunities are endless, but everything you do matters ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for:
- The accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
You will need:
- A can do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- Always be there, on time and properly presented.
Night Shift Picker & Deliveries Pro | Customer Focused in Colchester employer: Booker
At Booker, we pride ourselves on being an exceptional employer that values our team members and their growth. With a vibrant work culture that thrives on teamwork and success, we offer a comprehensive benefits package including discounts at Tesco, health and wellbeing support, and opportunities for career advancement. Join us in a dynamic night shift role where your contributions directly impact customer satisfaction and enjoy the unique advantages of working in a supportive environment that truly cares about its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Night Shift Picker & Deliveries Pro | Customer Focused in Colchester
✨Tip Number 1
Get to know the company! Research Booker and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that showcase your can-do attitude and ability to go the extra mile.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Booker team and ready to hit the ground running.
We think you need these skills to ace Night Shift Picker & Deliveries Pro | Customer Focused in Colchester
Some tips for your application 🫡
Show Your Night Owl Spirit:Since this role is all about the night shift, let us know how you thrive during those late hours! Share any experiences that highlight your ability to stay alert and productive when others are snoozing.
Customer Service is Key:We’re looking for someone who’s passionate about delivering top-notch customer service. Make sure to include examples of how you've gone the extra mile for customers in your previous roles. We love a can-do attitude!
Be Specific About Your Skills:When detailing your experience, be specific about the skills that relate to picking and deliveries. Mention any relevant tools or systems you've used, like handheld terminals, to show you’re ready to hit the ground running.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to see your application and get you on board with our fantastic team. We can’t wait to hear from you!
How to prepare for a job interview at Booker
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Night Shift Picker & Deliveries Pro. Familiarise yourself with the tasks mentioned in the job description, like picking deliveries and ensuring customer satisfaction. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, be prepared to share examples from your past experiences where you've gone the extra mile for customers. Think of specific situations that highlight your can-do attitude and how you handled challenges effectively.
✨Dress the Part
Even though it's a night shift role, first impressions matter! Dress smartly and appropriately for the interview. It shows that you take the opportunity seriously and are ready to represent the company well, even if it’s just an interview.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team dynamics, what a typical night shift looks like, or how success is measured in the role. Asking insightful questions shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
