Warehouse Team Manager Double Days in Caldicot

Exciting opportunities have arisen at Magor to join the management team as a Warehouse Section Manager.

Responsibilities include:

• Leading, motivating and developing warehouse team members through performance management to achieve KPI’s for cost, service and people.
• Ensuring welfare, security, health and safety of team members.
• Deputising for the Shift Manager.
• Liaising and consulting with the Shift Manager on customer service priorities.
• Resolving customer service issues in a timely manner.
• Recruiting and training warehouse operatives to maintain KPI’s.
• Controlling absence and holiday allocations.
• Conducting disciplinary and grievance investigations, taking action up to a final written warning.
• Maintaining departmental KPI’s.
• Maintaining good colleague relationships including trade union representatives.
• Protecting the Company stock from theft or damage.
• Working within provided budgetary constraints for warehouse expenditure; exercising plans to reduce stock loss and control of MHE damage.

Skills/Knowledge (Preferred not essential):

• Management/supervisory experience in a unionised environment.
• Experience in a customer service environment.
• Experience dealing with grievances and disciplinary issues.
• Excellent PC and organisational skills.
• Methodical approach to figures and reporting.
• Broad understanding of warehouse and transport processes.
• Good working knowledge of warehouse management systems.
• Understanding of people planning and scheduling processes.
• Extensive knowledge.

Booker is the UK's leading food & drink wholesaler. We serve independent retailers, caterers and small businesses from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com.

Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco.

For more information about us please visit www.bookergroupjobs.co.uk.