At a Glance
- Tasks: Ensure customer satisfaction by picking and delivering goods efficiently.
- Company: Join a leading retailer with a focus on teamwork and customer service.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Other info: Dynamic role with varied tasks and opportunities for growth.
- Why this job: Make a real difference in customers' shopping experience every day.
- Qualifications: A positive attitude and passion for excellent customer service.
The predicted salary is between 22000 - 26000 £ per year.
What's in it for you:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four‑weekly pay day, ie. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role:
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries the opportunities are endless, but everything you do matters ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for:
- Accurate picking and dispatch of goods by picking against a handheld terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
You will need:
- A can‑do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- Always be there, on time and properly presented.
Picker & Delivery Fulfillment Specialist in Bristol employer: Booker
At Booker, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Our Picker & Delivery Fulfillment Specialists enjoy a range of benefits including generous discounts at Tesco, comprehensive health and wellbeing support, and opportunities for personal growth through our share scheme and retirement savings plan. Located in a dynamic environment, you'll find meaningful work that not only meets customer needs but also fosters your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Picker & Delivery Fulfillment Specialist in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Booker and Tesco. Understanding their values and what they stand for can help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your can-do attitude and customer service skills make you the perfect fit for the Picker & Delivery Fulfillment Specialist role.
✨Tip Number 3
Dress to impress! Make sure you look presentable for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to the team!
We think you need these skills to ace Picker & Delivery Fulfillment Specialist in Bristol
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, make sure to highlight your passion for delivering excellent customer service. We want to see that you’re someone who genuinely cares about going the extra mile for our customers.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the Picker & Delivery Fulfillment Specialist role.
Tailor Your Application:Make sure to tailor your application to the job description. Mention specific skills or experiences that relate directly to the responsibilities outlined, like your ability to work efficiently under pressure or your experience with stock management.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Booker
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker & Delivery Fulfillment Specialist role thoroughly. Familiarise yourself with the key responsibilities like accurate picking, checking quality, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about exceeding customer needs, be ready to share examples of how you've gone the extra mile for customers in the past. Think of specific situations where you handled queries or complaints effectively. This will demonstrate your passion for customer service and your can-do attitude.
✨Dress to Impress
First impressions matter! Make sure you arrive on time and dressed appropriately for the interview. A neat and professional appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team you'll be working with, the training process, or how success is measured in the role. Asking insightful questions not only shows your interest but also helps you determine if the job is the right fit for you.
